CPP C-Notch welds?
 

Hey guys,
I'm looking for your opinion on this.
I just received my new C-notch kit pieces
from CPP and I'm not real happy with the
welding job that was done.
The joints don't have full penetration, and are
not welded from both sides.
Am I just being overly cautious about the part,
or should I return it for improper welds like
I think I should.
Posted via Mobile Device
Posted via Mobile Device
Posted via Mobile Device

Re: C-Notch welds?
 

No, you're not being overcautious. That c-notch is bull****. I'm getting tired of seeing all the mediocre parts CPP churns out.

Re: C-Notch welds?
 

Wow. Yeah, send that junk back.

Re: C-Notch welds?
 

That looks like more of an alignment issue in the jig used. If the two pieces were butted correctly it would be fine.

Re: C-Notch welds?
 

Send it back, no doubt about it. As much as I hate to say it, I won't EVER be doing business with that company again. Poor customer service is one thing, but adding on top of that the EXTREMELY poor quality components they have been producing in the last few years has put them on my "S**t list". Hope they don't try to stick you with return shipping or anything... Best of luck to ya

Re: C-Notch welds?
 

Thanks guys.
I called down there and talked to them.
They told me that they don't look at any welds
before they send the product out and that
"We have sold enough of these to buy a private
island, but you are the only person we have
ever had complain." It's not like this is what
only one joint looks like. ALL the welds look like this.
Then he said if he sent me
another set of C-notches, I'd probably just be
unhappy and complain about those as well.
Soooo, I guess I'm going elsewhere with my
business.
Any suggestions?
Posted via Mobile Device
Posted via Mobile Device

Re: C-Notch welds?
 

Porterbuilt, Early Classics Enterprises, Brothers... There are alot of them out there.

I cant believe they were such asses about that, shows what kind of company they really are. I can say this first hand, ECE would NEVER treat ANY customer that way!

Buying from CPP = A lesson learned the hard way

Re: C-Notch welds?
 

CPP was useful to me once or twice, but I got tired of waiting 2-3 weeks because one part was backordered and no one decided to tell me. There are enough vendors (and innovators) we have access to here, there is NO reason to settle for parts like that....its not like your building a Volga or something awkward.

From a welding side, that was improperly done from jigging to welding. Even worse, it was sent out the door. Who does Q.C. over there anyway?

Re: C-Notch welds?
 

Porterbuilt has a section of photos on their facebook page with just pictures of their welds. Kind of the opposite end of the spectrum I guess. Maybe CPP should actually buy that island and get into a different line of work......

Re: C-Notch welds?
 

I used CPP once and wasn't happy, after reading this I will forget I even know they exist.

Re: C-Notch welds?
 

Use the Porterbuilt c-notch.
It's the best one out there for C10 trucks!
Bar none.

Re: C-Notch welds?
 

Porterbuilt weld pics,...
http://www.facebook.com/media/set/?s...5877765&type=3

Re: C-Notch welds?
 

Wow, I am half tempted to email CPP myself just to let them know that their bad attitude and way they handled your issue has lost them another customer, me.

Re: C-Notch welds?
 

Thanks for this Info. I was just bout to order a trans crossmember from cpp, but not after reading this... Sorry bout your bad luck Moax with cpp hopefully everything works out for you good luck....
Posted via Mobile Device

Re: C-Notch welds?
 

Well, thanks for the replies.
I'm sending the C-notches back tomorrow (and yes, I have to pay to
ship back their junk) and I'm ordering from Porterbuilt.

Re: C-Notch welds?
 

Ship it back then call your credit card company; theres like a 1-in-5 shot they could do something like a partial chargeback on the shipping costs.....paying to ship back defecting merch that shouldn't have passed Q.C. is bullcrap

OR (if you really want to be a prick)

Call the CC first.....1-in-30 shot they just let you keep it and they go after the manufacturer. Yes, I have seen this happen.

Re: C-Notch welds?
 

Talk about some jerks! I agree, call your CC company and see if they can help you out any. Let this be a lesson for everyone who reads this post, hell, make this a sticky! Cpp has done a very good job of taking the fun out of this hobby for a lot of people by pulling crap like this. Best of luck to ya
Posted via Mobile Device

Re: C-Notch welds?
 

Man that sucks they treated you like that. I have bought a few things from them and always got fast shipping and good comunication from them. Parts were pretty nice too. But if they treat you this way when they ship a flawed part it isn't worth risking it by buying from them again. Am sure you will be happy with any thing from the guys at PB.
Posted via Mobile Device

Re: C-Notch welds?
 

Just bought a set from Mc Gaughys,nice stuff.!! fits well.!!! Going on my 66.

http://i700.photobucket.com/albums/w...-26-45_31_.jpg

http://i700.photobucket.com/albums/w...28-00_874_.jpg

http://i700.photobucket.com/albums/w...27-43_319_.jpg

Re: C-Notch welds?
 

If it were me I would contact CPP again and push it further up the ladder. I imagine that this tools boss would love to hear how that conversation went. Unacceptable...

Re: C-Notch welds?
 

Every time I see these types of posts I just want to stand on my soap box and scream about CPP. I had the worst experience in my life with that company.

1. Quoted a price over the phone and charged my card a completely different amount (not shipping or tax) and when I called back they say they never quoted those prices. (despite a sheet of paper i wrote on during the call...)

2. Took almost four weeks to ship the order.

3. Order arrived missing parts.

4. Called them and was told I had to photograph the inside of the boxes and email it to them. WHY?

5. Called me a liar and said that I did get the parts.

6. Had to email and call everybody under the sun at CPP to get the parts. Then got a lecture full of attitude that they were doing me a favor.

7. Several parts were CRAP. (Cheap Rotors & Bearings) Bearings, races, and seals all thrown in a bag without any boxes or wrapping. Rotors had HUGE amounts of casting material in them. I just threw them all away and went to Checker.

NEVER AGAIN. (sorry if I seem bitter)

Re: C-Notch welds?
 

I've had good luck in the past ordering from CPP, that said after the attitude you where given, I won't chance it again.
Posted via Mobile Device

Re: C-Notch welds?
 

I thought about going further up the ladder
with my issues of their piss poor quality, and
lack of customer service, but from seeing the
replies to my post, and reading others, I've
concluded that it just won't do any good.
I will let EVERYONE that will listen to me know
to NEVER buy parts from these guys.
To add insult to injury, I have to pay for the shipping
back to them of their crap that they sent me.
Luckily I get a huge discount with FedEx.
I guess the bottom line is that I should do
A little more research BEFORE I buy my
parts.
Posted via Mobile Device
Posted via Mobile Device

Re: C-Notch welds?
 

Just do like I do.
If you HAVE to have a CPP product,... order it from someone else like Summit Racing.
Then there are no issues when you have to send it back.
After Summit Racing gets enough of their junk returned,... they will have CPP fix it,... or they will quit carrying their products.
http://www.summitracing.com/search/p...e-c-notch-kits

Re: C-Notch welds?
 

Did you try and talk to CPPJeff, he's a boardmember here. He can usually help. My notches were all like that. I just welded where they didn't.

Re: C-Notch welds?
 

I think I would request a call tag sent or emailed for return of defective of parts. Good luck! I work for my money and don't like it when I get the short end of the stick.
Posted via Mobile Device

Re: C-Notch welds?
 

This thread has been going for 2 days, no doubt the vendor has seen it if they are active....the fact that its gone this far and THEY haven't stepped in to save their own name shows the typical CPP mentality. "We have your money, good luck."

You thought finishing the work the company was supposed to do is ok?

Re: C-Notch welds?
 

Agree ^^^^^^!!!

Re: C-Notch welds?
 

No I didn't try to contact CPPJeff. I have already
sent them back.
I think my problem now with CPP is not just
that the C-notches were welded for crap,
but the fact of what I was told when I called,
and tried to let them know that there was a problem.
I really don't give a ratsass if you have sold
enough of these to buy a private island or not,
or that I am the only one to have ever complained.
The welding job sucked, I was polite and tried
to resolve the issue, I even asked for another set,
giving them the benefit of the doubt. Then I
was told they didn't want to send me another
set because I'd just complain about those too.
HELL YAH, I'd complain about those too if the
welds sucked on those.
As for welding then myself, WHAT???
I paid for this product to be done.
I'm a contractor, do you know how quickly I'd
be out of business if I expected my clients to
finish my jobs.
So, after a longer rant than my first, no, I didn't
contact CPPJeff and really don't ever plan to.
Posted via Mobile Device
Posted via Mobile Device
Posted via Mobile Device

Re: C-Notch welds?
 

Hey guys, I just read my last post, just so there is no
confusion here, I'm not mad at any ones post, of even at CPP,
I just think CPP's customer service sucks, I will
never do business with them again, and I
just wanted to let others see what they sent me,
and to know how I was dealt with.
Posted via Mobile Device

Re: C-Notch welds?
 

I noticed that Jeff hasn't been on this board since August. Maybe the company told him to stay off the board because of all the fires he had to put out here.
CPP's response to you about the welds is pretty cocky and pathetic.
You couldn't pay me to do business with them, judging by their track record on this site alone.

Re: C-Notch welds?
 

What I thought was you get what you pay for and being a welder for many years, certified and the whole bit, the welds are actually plenty for what their purpose is. They were welded hot enough and had plenty of penetration. I just added some of my own cause I love overkill and it's my truck so I can do that, right? With CPP I learned a long time ago if your gonna buy their stuff don't expect to amazed with their product. We all know this or will soone learn it ;) So for less than $100 to my door I still feel the notches will get the job done for the money. If I wanted anything more or was building a truck to showcase the suspension I would have contacted Porterbuilt and have gotten quality parts in the first place.
Posted via Mobile Device

Re: C-Notch welds?
 

I can see you have been formerly welcomed to the Cpp disfunctional family ;) I was only offering another outlet to try to get the issue resolved. No reason to bite my head off as we have all gone through the frustration of CPPs lack of customer service. Live and learn my friend, hopefully you get as much money back as you can :)
Posted via Mobile Device

Re: CPP C-Notch welds?
 

I just finished installing a CPP spring drop kit on my 72 that I bought here on the board. It had never been installed. The quality on it is fine as there was nothing for them to weld and screw up. I have to wonder if the c notches are mad overseas. The lack of quality seems typical or Chinese/ Taiwanese quality.

I was doing some research as I'm thinking of going lower. I have a set of 2-1/" dropped spindles to add to the CPP springs and I was researching c notches and came across this thread. Now I know not to buy them from CPP! That kind of poor customer service reallllllllly chaps me.
Posted via Mobile Device

Re: CPP C-Notch welds?
 

I am not a professional welder but my 75 yo retired dad was and I can tell bad welds when I see them! He worked in the pipeline industry and had numerous 100% dray jobs over the years. I still get him to weld up anything I worry about such as hitches and such.
Posted via Mobile Device

Re: CPP C-Notch welds?
 

The CPP C-Notch will get the job done. You pretty much get what you pay for. If you want a top quality C-Notch it will cost. Here is what I used http://67-72chevytrucks.com/vboard/s...d.php?t=405750

Re: CPP C-Notch welds?
 

I have a CPP notch. Zero issues, I would buy another one in a heart beat.

Re: CPP C-Notch welds?
 

:metal I had issues with CPP and yes Jeff did resolve the problem but I endured his attitude about CPP and promised him that if I ever delt with CPP again I would just contact him personally. But since I have lost their number I doubt I will ever contact him !!!:haha::haha: CPP DOESNT HAVE CUSTOMER SERVICE !!!!!!

Re: C-Notch welds?
 

Wow guys this post sucks! So much negativity to say the least, honestly if you were me would you want to come in here?? LOL On a serious note guys i don't come on here that much and i am not hiding just really busy but just like this post someone e-mailed me and let me know about the issues. Honestly i can say we have sold that c-notch kit for as long as i have worked here just like that. A few years back we went over this and we decided to make a heavy duty version with thicker material and welded 100% for the guys towing. These are not made overseas they are made at CPP. I often wonder how many cool items would not be on the market if it was not for CPP yet you guys say all these rude things about the company and then say how rude the employees are. Something about the pot calling the kettle black i suppose! Listen most of you guys are my friends and i agree it helps to bring issues to the surface and get them rectified but man oh man this one is pretty bad! Seriously as i have said before i appreciate you guys ass customers and appreciate the buisness but sometimes you guys come really hard! Call me direct at 888-522-8303 ext 118 if anyone personally wants to go over anything i will do the best i can. Thanks guys!

Re: CPP C-Notch welds?
 

Agreed!
Posted via Mobile Device