[seacrow]

As a real estate investor, I have about 30 mortgage payments I make every month. I just recently had one of them purchased by OCWEN. I do not have problems with them or a lot of other loan servicing companies because I make payments to them early and I confrim them with online banking. Try moving some money around and making the payments about a week before the due date, confirm when they clear the bank and when you do have problems with late charges etc. Get their fax number and fax your documents along with a strongly worded letter every day, twice per day until it is resolved. This is the only way to fix it. I've had lenders report me 30 plus days late up to seven times in a row which is total BS, they do it to make you life miserable. I got that problem fixed by overwhelming them with faxed letters and cancelled check copies. The late payments just dieappeared from my credit report after about a month.

Here are some other mortgage hints for you guys.

Your bank sold you note and mortgage to another investment group, or they may still own it. This is done all of the time in the stock market. The "servicing" is handled by Ocwen. Many banks and investment groups use "loan servicing" companies such as Ocwen to "service" their mortgages. Or basically a collection and esgrow service. There are tons and tons of these companies like Ocwen. When you talk to them on the phone, they have no interest in you, they are just doing their job, if you don't document what is happening, it won't get fixed.

It has helped me in the past to offer to get a plane ticket to come see them at their office so we can "settle this one on one, face to face", that also helps sometimes.

Send your payments via certified mail, that really pisses them off and stops all kinds of problems.

You can also get their wiring instructions and wire them the payment and call them every month before the due date, talk to a rep. get you payment amount, due date, etc. and make sure you tell them you are going out of your way due to their incompetence. Mention your attorney when you call, say things like, "hello, I need to know the exact amount and due date of my next payment, my attorney advised me to validate everything due to your companies extreme incompetence........ok, thank you Tabash, I am sending the payment via certified mail one week early, I will call back on the due date to make sure you guys didn't screw it up again" Make sure you write down the time and date and the persons name you spoke to.

Also, the only late payments that affect your credit are payments that are 30 or more days late.

Always, always confirm when the payment cleared you bank for the first several months, eventually your problems will pass even with Ocwen, but they treat you like dogs for the frist while.