[jcueckert13]

where did you take it? cause i need to go work there. the dealership i work at has us diag the problem for free and if we diagnosed it wrong the labor come out of the techs pocket. you have to realize that with flat rate (which is what all dealerships pay their techs) the only way to make money is to find the fastest way to do the job and charge what the book says. one of my favorite jobs at the moment is broken rear hatch handles on the sienna minivans because they pay 2.0 hours to remove the door panel to get the hatch open and replace the handle, through finding the fastest way to do the job i can do one in 8 minutes wihout damaging the panel (which if damaged comes out of my paycheck) and allows me to make up stupid s*** like broken exaust bolts that take longer to drill out than the job pays.