I have done some digging in my email folders and have found in my junk folder several emails from them. This whole situation may have been prevented had better notification been given, such as a phone call since the price was almost doubled. On 08/29/07 I recieved an email which stated the true price.
From: "James Carter" <bhall@oldchevytrucks.com> Add to Address Book Block Sender | Block Domain
Date: 2007/08/29 Wed PM 12:50:18 EDT
To: "Michael Moore" <mtm717@bellsouth.net>
Subject: Santa Fe Sales Customer Receipt/Purchase Confirmation
========= GENERAL INFORMATION =========
Merchant : Santa Fe Sales
Date/Time : 29-Aug-2007 11:50:18 AM
Transaction ID : 1538835265
========= ORDER INFORMATION =========
Invoice Number : 70230
Description : CW ,Web Order
Total : 28.51 (USD)
Tax : 0.00
Shipping : 2.67
Tax Exempt : Yes
Purchase Order Number : 70230
Payment Method : MasterCard
==== BILLING INFORMATION ===
Customer ID : 286047
First Name : Michael
Last Name : Moore
Company :
Address :
City : Newberry
State/Province : FL
Zip/Postal Code : 32669
Country : USA
Phone :
Fax :
Email :
mtm717@bellsouth.net
==== SHIPPING INFORMATION ===
First Name : Michael
Last Name : Moore
Company :
Address :
City : Newberry
State/Province : FL
Zip/Postal Code : 32669
Country : USA
Four hours after that I recieved another email which stated the item was shipped.
From: <info@oldchevytrucks.com> Add to Address Book Block Sender | Block Domain
Date: 2007/08/29 Wed PM 04:15:21 EDT
To: <mtm717@bellsouth.net>
Subject: Your Jim Carter Classic Truck Parts order
Re: Order Number: 70230
Your order
70230
Was shipped on
08/29/07
The following items were shipped
Item Qty Qty Qty
Expected
Number Description Ord. Shp. Bck. By
---------- ------------------------------ -------- -------- -------- -------
-
WW139 WIPER BLADE 67-72 APPROX. 15" 2.00 2.00 0.00
EACH Modern type (approximatel
y 15 inch).
Date Shipped Via
08/29/07 US Mail - First Class
Tracking Number:
---
[This E-mail scanned for viruses by Declude EVA]
Four hours between notification by email that the price has close to doubled and notification that it had already been shipped.
Increase the price and ship the same day. Not an honest way of business, regardless of my lack of due diligence. Had I even caught it, I would still have had the inconvenience of having to take my own time and return it. And time is money. My opinion has still not changed and I have yet to recieve a reply from them. Were I in management for that company, I would have personally called me by phone by now.
