[soba_03]

I placed an order with CPP Dec 22, OK it's Christmas time and it's not a present so no biggie. Never recieved confirmation e-mail. So on Dec28 I called and talked to the sales Rep I had spoken with. He said that they were awaiting parts to assemble the Master cylinder and hyd clutch cyl. It would be another week. ( this would have een a good thing to tell the customer)I followed up on Jan 4th Still waiting on parts should be in any day. Called again on the 8th and was told that everythig was there and would be shipped out that day.

On the 10th wrote an e-mail to their customer service, called again the following morning and imagine this, now they know me by name. I'm told that because of the holidays and inventory that my parts were going to be shipped out that afternoon(11th Jan/08). I actually recieved a call stating that they were going out the door.

Here is the problem, first off they are more that willing to take all of your information and tell you that they can ship and everything is in stock until you challenge them. Then because it's 3 days before the holidays or they planned an inventory your order sits until everything returns to normal.

I continued my order even though they made me feel as though it was my fault that I ordered my parts as such a silly time of the year, as if I was aware of their inventory or the fact that their parts require assembly before shipment.

And how rediculous of me to expect communication on my order that is over two weeks old.

Ok I'm Done with the rant......