Quote:
Originally Posted by 71Farmtruck
Parts direct is great ...
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... if you like getting your ass pounded. They're a nightmare to deal with. You can't talk to a human, you pay $100 less than the dealership for parts, but 10x the shipping (shipping on that pan is probably $65). In the long run, you're barely breaking even, and sometimes paying more by using GMPD.
To boot, when I bought my truck pan, dipstick, pickup from them, they sent it in an oversize box with barely any padding, it rattled around so much it had a hole the size of a baseball in it, some of the bolts were missing, the pan was damaged.
It was clearly their fault, but it took almost 3 days to get in touch with someone there just to get a claim filed and get new parts shipped out AND THEY BLAMED THE DELIVERY PERSON. It was their shoddy packaging. I told FedEx straight up, it was the deliverer's grossly inappropriate package that caused the problem.
Scary part? They probably re-sold the pan to someone else.
I dunno about you, but If I have a choice between buying online and paying 20% less for parts, but 150% more for shipping, or buying locally, guess what I'm going to do?
AVOID GMPD!!!
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