[panhandler62]

Wow.... there are a lot of threads in this thread.. :P

I've never had a problem exchanging a Craftsman tool but every time I did it the tool I was returning was undeniably busted.

I had mixture of Craftsman and cheap(er) tools but I just inherited 4 boxes (two rollaways, a 7 drawer standup and a large 6 drawer tote box) full of Snap-ons. I don't even rightly know what all I have yet.

I wouldn't sweat seeing "Japan" on a tool but the only tools labled "China" I have managed to keep intact have been a set of hefty combo wrenches.

At the end of the day -- a free replacement policy is nice, but if it means having to get washed up and go back to the store to get a replacement tool I need right in the middle of a job -- I think I would rather have the quality tool that probably won't break to begin with.