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Re: Problems with GMC Pauls?
If you have questions about anything they want to exchange emails with you until either you get an answer or THEY find it necessary to have Paul call and talk to you. If you are trying to place an order for multiple items and have several questions it could take quite some time to get the answers you need when a simple phone call would give you answers in minutes. I'm all for the modern era of internet ordering and such but I still believe you need phone support for order and parts questions. I had an order to place with them today for well over 1k but when they would only deal with my questions via email, I've decided to look elsewhere for my parts. I'll pay a little more to get the support that I want and expect.
I wish them luck, it's just not how I prefer to do business.
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