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Old 06-03-2009, 09:14 AM   #8
chris71
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Join Date: Oct 2007
Location: Sykesville MD
Posts: 357
Re: Eastwood getting on my nerves

Quote:
Originally Posted by special-K View Post
I didn`t realize they stopped going to shows.Carlisle is local for them.You`d think they`d keep doing that.
That`s wierd the can was dented and sent on.Must be a sign of tight money.But,they always had excellent service and that`s what they need to survive.
Here is an email that i got from eastwood a few weeks ago concerning this, i finally found it:

Eastwood has been doing car shows and flea markets since 1980 and it has been a great source of reaching out to our customers. I personally enjoy the shows and like finding parts for my projects.
Over the past few years, we have seen changes at these shows. Attendance continues to drop as online sources have replaced traditional car shows. The expense of attending these shows has risen substantially to the point where it has become too costly to attend.

This recent downturn forced us to make the tough choice to stop attending these shows. I understand that we will miss a lot of you, our loyal customers, who only saw us at shows. I hope you have enough trust in Eastwood to buy our products over the phone or online. You should know that if for any reason it does not meet your expectations, we will take it back...no questions asked. We have been proudly serving car enthusiasts like you since 1978.

The money saved by not attending shows will help us bring you more exciting and innovative products now and in the future. We have more new products planned in the next 12 months than any time in our history…stay tuned! Since many of our customers buy at car shows to save on shipping, we are offering free shipping on orders over $50, now through April 27.

And, as always, if you have any questions, we have dedicated tech service reps who know our products and can answer your questions regarding anything we sell.

Even though we're not at Carlisle this weekend, we're still here. If you are ever in the Pottstown area, please stop by our retail store (click here for directions). It's set up similar to our car show booth only better.

Sincerely,

Curt Strohacker
Owner/Founder
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