[Camaro_nut2001]

Originally Posted by dammitmitchell

hey all,
SO i made the mistake of buying from LMC....
probably nto going to do that...ever..not to happy with what ive gotten..

installed my hood pop cable today.. mounted... gave it it's first test pull..
and it worked! until i went to pull my hand away and the damnned handle came with it...

im activley choosing to not become infuriated...
but i WILL not pay for another "new one"..
so...

any tips on how to handle these guys when i call in tomorrow?

thanks..
...

From personal experience try your best to be nice. Give them a chance on making things right. As we all know we are all human and we do make mistakes and new parts do fail. I remember one time I bought two wheel cylinders from a well respected auto parts store down in town. They carry all name brand parts. It is about an hour drive both ways, 1/2 hr. each way. I got home, installed both cylinders, brakes and started to bleed the system. The next thing I saw was fluid dripping off the bottom of not one but both drums. I took both back off. The next afternoon on my way home from work I go by to take them back. I open the door to hear a feller raising total H**L cause his parts didn't come in on the truck that day. After seeing him act that way I really didn't want to add fuel to the fire so I approached calmly and told the guy what was wrong with the cylinders, nicely. He apologized and promptly got me two more and threw in a free small bottle of fluid. As I was leaving I over heard the two guys talking about that guy raising cain. Long story short, I don't think his parts came in on the next truck either. I got home, put my truck back together and all worked good. My phone wrang as I was walking in the door from the garage and it was the feller from the parts store checking to see if all went well with the new cylinders before he left for the night. I told him yes and thanks for checking as no one had ever done that to me before. They have my business to this day. My point is, be nice as it may get you more than you had before you even bought the parts. Just my 2 cents.