[Spoof]

I expected the missing Mar-K bolt story would end..."who'd of expected they would send off four bolts with a hearty chuckle and no questions asked!"
It's funny that you can hear a dozen good things but just one minor criticism and their reputation slides, at least to me. It goes to show how treating a customer above and beyond the call of duty is its own reward and not going that extra mile will sometimes cost a lot more than shipping 4 bolts.