[Camaro_nut2001]

Originally Posted by junkyardjohn

SUMMIT STOOD BY ME AWHILE BACK. I BOUGHT A B&M RACHET SHIFTER FOR A PROJECT ABOUT 10 OR 12 YEARS AGO. WELL IT WAS A GOOD 2 1/2 YEARS BEFORE I GOT IT ON THE ROAD. I EXPLAINED IT TO THE TECH. AT SUMMIT (IT WASN'T PERFORMING UP TO PAR) & HE SAID TO JUST BRING IT IN FOR A REPLACEMENT. (THATS ONE BIG THING I MISS ABOUT NEVADA IS BEING 35 MILES FROM A SUMMIT STORE) I ALREADY HAD IT INSTALLED, COVER CUT TO FIT THE FLOOR, ECT. SO I JUST TOOK OUT THE HANDLE & RACHET ASSY. FIGURING ON JUST TAKING THE NEW ONE OUT OF THE BOX, & LETTING THEM KEEP ALL THE BRAND NEW ACC. (BRACKETS, CABLE,BOOT & COVER) WELL THE COUNTER GUY AT SUMMIT INSISTED THAT I TAKE THE WHOLE NEW KIT, & USE EM FOR SPARE PARTS. I DIDN'T EVEN HAVE A BOX OR EVEN AN OLD GROCERY BAG TO PUT IT IN. HE INSISTED THAT WAS ALL HE NEEDED. I DON'T KNOW IF IT WAS B&Ms OR SUMMITs CUST. SERVICE, OR A COMBINATION OF THE TWO, BUT THEY WERE GREAT. I'VE PROBABLY TOLD THIS STORY 50 TIMES SINCE IT HAPPENED, SO IT'S CAME BACK AROUND TO THEM. I'VE NEVER HESITATED TO USE EITHER COMPANY WITH COMPLETE CONFIDENSE. JOHN

Same here, I have used Sumitt for a long time and have NEVER had any kind of problem. If you have to return something they will email you a printable shipping label so it doesn't cost for you to ship your return back. I use no other online performance company other than Sumitt.