Well crap, JohnC basically confirmed what I thought. I've been dealing with the owner since day one so no shop managers or grunt workers. I think at the time he was doing all anyway.
I'm still not done pissing him off and making their life hell.
I'm 99.9% one of the most easy going people you'll ever meet but this situation brings out the worst in me. Worst part is it sounds a lot of us have been in the same situation.
Supposedly he's already got the materials so if anything I can get those back hopefully.
JohnC - thanks again for the info. It's sure better than speculating over it.