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Old 03-10-2011, 05:36 PM   #46
tech@scottshotrods
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Join Date: Nov 2010
Location: california
Posts: 631
Re: cpp frustrations

Quote:
Originally Posted by pockets View Post
If it is warehouse help they need, that would be relatively cheap. If it is manufacturing, that is a whole 'nother ball game. Everything from not enough equipment (casting, cnc, bending, etc) to not enough welders/fabricators/etc.
Good help is hard to find in times before and in times now, as well is good help isn't cheap. CPP in a whole has a good thing going but it seems they are going through those awkward teen years where you intend to do the right thing but but havent aquired the natural relfexes yet to run smoothly which is common with every new growing business. I agree a 14 day lead time before shipping is excessive, it may have been a new employee, an employee that was mis informed, a mis comunication between retailer and consumer there's always 3 sides so I tend to be as un bias as possible in these situations... All I know is Jeff and crew are good people I'm sure once they work out there inventory, accounting system what ever the case may be which good inventory/ accounting software is not cheap 50-100k for some that may not know it's not always affordable at that immediate time fore a company to invest especially in times like these where every free dollar is one you want to keep... These are all things to keep in mind, mind you not every one is out there to yank that washington out of your hand , so keep an open mind and an open line of communication this goes for both parties...
I know when ever I purchase something I make darn sure that it can and will ship with in the time frame given if it's not I will look else were this should be the consumers responsibility, if it can't ship in a timely maner look some where else and just chalk the experiance up with hey I'll check next time and move on. I can't tell you how many times while working at air ride customers would call screaming yealling only to realize we weren't the company they order through or even the brand.. All I am stating is we as people tend to jump gun first think later, I am not judging since I am the prime example I always speak first insert foot in mouth later ( I'm working on that)..
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