Quote:
Originally Posted by lolife99
Why should you have to go through all of this?
I don't understand all the pain that CPP puts it's customers through.  |
Exactly...POOR customer service. I would have let the customer know I was sending a new wheel at my expense to include a call tag in the box....or more than likely just have let them do what they wanted with the blemished wheel due to their inconvenience.
I keep on giving them a chance and one time it will be okay and the next time I'm burned. I'm a sucker for a good deal....I can deal with a little extra time getting things right. IF i was ever on a deadline to get something finished I would NOT use CPP because I would have no faith they'd get it right in the time I had.
Quote:
Originally Posted by Hottrucks
email them aback:
Dear Cpp,
Enclosed please find enclosed a check if you like the color, font used, size and, type of paper...let me know...I understand you wanted a signed check with the amount filled in and not taped back together..but if you do 't like let let me know and I'll use a credit card
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Priceless