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Old 08-04-2003, 02:06 PM   #3
Steve @ BROTHERS
Registered User
 
Join Date: Nov 2001
Location: Corona,CA
Posts: 48
Call us and we'll resolve it

iluvmy72,

If you want to return the seals, call us, ask for John Lawrence (our sales manager) and he'll take care of it. As I've said here before on the board, we (BROTHERS Customer Service guys) are all car & truck guys too. We're not interested in sticking you with something you can't use or don't want. We've all run into the same issues ourselves over the years and we do what we can to make sure our customers get taken care of the way we would like to be. Buying it On-Sale does not mean you can't return it. Our return policy is pretty loose, if it's reasonable, we'll work out a resoultion for you regardless of when you bought it and how much you bought it for.

As far as JC Whitney, take your chances with quality if your trying to get a better deal. Just because JC Whitney's seals look like ours doesn't mean they're the same.

Steve Flanders
BROTHERS Customer Service
909-808-9790
800-977-2767
e-mail steve@brotherstrucks.com
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