The 1947 - Present Chevrolet & GMC Truck Message Board Network - View Single Post - Ordered New Parts

SuperC10Tex · 11-16-2012, 01:11 PM

Well, I have made three new part orders so far for my 72 GMC SG, one with Classic Parts, and two with Summit Racing. I searched the forum....looking for "Who's who", and made my list of interior parts.

Summit Racing "GOOD": I have placed two orders with them....GREAT PRICES, THEY PRICE MATCH, FAST SHIPPING....they will be getting more of my business!!!

Classic Parts "BAD": I called in the order...seeing how I had a couple of questions. The Rep was nice and answered my questions and verified "all parts are in stock". I was spending over $1k, so I ask for a discount...5% "okay". I ask for a price match on the 72 door panel woodgrain inserts, they had it at $219.95....Brothers has them for $149.99.....silence......more silence...."I will check with a Mgr". Rep gets back on the line, "sorry, we can't match that price". Not good, but I go forward with the whole order, including the woodgrain inserts.

Below is the picture of one of the three boxes I received. Grant it, I did get free ground shipping for spending over $349.95 dollar, BUT they charge me extra shipping for the Dash Pad & Headliner Trim ($36.90). I can understand the Dash Pad...it comes in its own box, but the Headliner Trim box was within the overstuffed 56.6# box pictured below.....wait, it gets better!!

I signed for the three boxes...having the UPS driver note the box above. I start checking off items....hoping it is all there.....the Steering Wheel is missing!!

I called Classic Parts to tell them about the missing part......"Sir, that Steering Wheel is on backorder until after the first of the year"!!

I guess all parts are in stock means something different in the state of Missouri. So, I just told them that I will keep the SW adaptor kit, and the GMC horn button and refund me the cost of the SW....."Sir, you can keep the adaptor kit, but the horn button is part of a kit". They are sending me a RA-UPS label in THE MAIL, then I get to send back the $9.95 horn button, then they will process the refund (3 weeks later). Classic Parts, the best and worst form of advertisement is "Word of Mouth"!!!

11-16-2012, 01:11 PM	#1
SuperC10Tex Registered User Join Date: Oct 2012 Location: Texas Posts: 567	Ordered New Parts - The Good & Bad!! Classic Parts Well, I have made three new part orders so far for my 72 GMC SG, one with Classic Parts, and two with Summit Racing. I searched the forum....looking for "Who's who", and made my list of interior parts. Summit Racing "GOOD": I have placed two orders with them....GREAT PRICES, THEY PRICE MATCH, FAST SHIPPING....they will be getting more of my business!!! Classic Parts "BAD": I called in the order...seeing how I had a couple of questions. The Rep was nice and answered my questions and verified "all parts are in stock". I was spending over $1k, so I ask for a discount...5% "okay". I ask for a price match on the 72 door panel woodgrain inserts, they had it at $219.95....Brothers has them for $149.99.....silence......more silence...."I will check with a Mgr". Rep gets back on the line, "sorry, we can't match that price". Not good, but I go forward with the whole order, including the woodgrain inserts. Below is the picture of one of the three boxes I received. Grant it, I did get free ground shipping for spending over $349.95 dollar, BUT they charge me extra shipping for the Dash Pad & Headliner Trim ($36.90). I can understand the Dash Pad...it comes in its own box, but the Headliner Trim box was within the overstuffed 56.6# box pictured below.....wait, it gets better!! I signed for the three boxes...having the UPS driver note the box above. I start checking off items....hoping it is all there.....the Steering Wheel is missing!! I called Classic Parts to tell them about the missing part......"Sir, that Steering Wheel is on backorder until after the first of the year"!! I guess all parts are in stock means something different in the state of Missouri. So, I just told them that I will keep the SW adaptor kit, and the GMC horn button and refund me the cost of the SW....."Sir, you can keep the adaptor kit, but the horn button is part of a kit". They are sending me a RA-UPS label in THE MAIL, then I get to send back the $9.95 horn button, then they will process the refund (3 weeks later). Classic Parts, the best and worst form of advertisement is "Word of Mouth"!!! Last edited by N2TRUX; 03-18-2013 at 10:21 AM.