Jodie, I know exactly how you feel. Imagine putting $2500 worth of parts in a car, having one of your mechanics put 15 hours in it at $65 an hour, and the customer says "I'm not paying" and never comes back for the car. Sure, we get a deposit on the big jobs, but it doesn't cover the losses. The car usually wasn't worth fixing to begin with, but they insist that they need the car. I have 5 of these cars sitting at my shop now. We've had 7 towed away in the last 2 months. (yeah, I'm venting)
sorry :p