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I just went through a few weeks of something similar with the seller in the Northwest. He insisted he'd not send me anything and had no problem cursing up a storm via e-mail.
I got ebay, paypal and square trade all in the middle of it and he did finally ship the items against his will.
You have certain time frames to get matters resolved, so gather your information, dates, details, e-mails, etc...and forward them to the security center at ebay.
Hope it works out for you. Seems as if I have a transaction go bonkers 1-2 times per year.
JT
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