Re: performance online
I'm not 100% sure if it was processed yet but from the fed ex tracking it was picked up a 5:00 tonight. I called at 9:00 this morning. I wonder what their window for cancelling an order is. I had originally ordered front and rear disc brake kit.(decided i did not want the rears). The price for the kit is 1607.00 shipped. At 5% thats roughly eighty dollars.(wich I had no problem with) After going round and and round with this guy(In my opinion he was rude and treated me like a child) we agree that i will get the front kit only. Then he was asking 40.00 more than the kit was listed for. I asked why and he said im still getting the front and rear kit but he's removing all the rear parts from it.(It should be just a front kit then?). I said fine, hung up the phone recalled right away asked for a supervisor to ask about the price difference. I was put on hold. I was on my break at work and had to hang up. Called again the next break he was unavailable. called again after work talked to him he didnt know what I was getting. He told me that the order shipped already(not according to the fedex tracking info) and if i didnt want it or part of it i could ship it back, pay the shipping and a 20% restocking fee. I'm at fault for wanting to change and or cancel the order but I was hoping they work with me a little. The shipping weight is 172 Lbs so i guess Im getting the whole kit.I just really really hope its right and with no defects or im really going to be screwed from the way this is going.
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