Quote:
Originally Posted by Jonlopes
Everybody makes mistakes and every product has failures. What sets a company apart is how they deal with problems. In my opinion companies with a premium product should have the best customer service. Unfortunately there are enough companies out there that have lied about "this has never happened before" that no-one believes it anymore whether or not it is actually true.
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Yup.
And, also unfortunately, for a reason I don't understand, when humans buy something, we often have "buy in".
Meaning, just because we have it, to us it suddenly becomes the "best thing since sliced bread".
I try not to climb on that band wagon. Not that it matters to anyone but me, but I cheerlead for very few. I even black out logos on shoes, etc.
All I know about Vintage Air is that when I went out and uncovered my truck yesterday, the heat in the cab had risen to 90°. Before the engine
reached operating temp, I was cooling my jets at 74°... and the inside the cab temp was headed south fast when I turned RAT off..
That, and when I *have* had a question, the VA folks have been informative, quick and friendly. On both installs.
But that's just me.