[agnes the dog]

Developing a relationship with your parts guy is important as well. I have only several guys that I will deal with (O'Reilly and Napa). The big chains have competent parts guys, but they are few and far between. I know when I walk through the door if I'm going to get what I need based on who's behind the counter. The new guy isn't going to know what I'm talking about and he's just going to use the computer to tell me he doesn't have it. Find the guy who knows how to use the catalogs and is willing to take the time to help. Often times, taking your old part with you will help them as well. Knowing what your part looks like is the best way to make sure you're getting the right part the first time.