Quote:
Originally Posted by special-K
Do people realize how man parts we are talking about keeping in stock for all the makes, models, variations, different level quality parts required for vehicles made in say, just the last 10 years? Millions, if they carried one of each. I'm in a small town and I drive older vehicles. I don't expect to walk in gat whatever I want. I have been an old car/truck guy all my life, so I know to inform them of what I need, give them time to get it, then go pick it up. Thy are a satellite to one major hub, all owned by one entity. That is a great system if you ask me. I am amazed that normally they can get what I ask for in the morning by 1pm or what I ask for in the afternoon I can pick up by 9am. Thy often make runs between those two. If they don't have that in their system it comes from the regional warehouse and usually within one day.
This is also how I bought all my N.O.S. parts from the dealership. You would see my name on the tags because it was ordered for me. I think people got spoiled somehow and fail to appreciate just how good they have it. There are more parts available for older vehicles now than when they were 10 years old. From where I stand, I see a lot of cry babies. We never wanted to be called that, so we learned how to suck it up and deal with it.
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Not sure if that was directed at my post, but I'm WELL aware of all this. I'm simply comparing my local Napa to my local Advance and AZ stores. They have the same constraints as Napa, but I can walk in and get almost any part I need. I've NEVER called Napa and gotten anything but, "I can get it tomorrow." Ok, possibly, "I can have it by 1:00..." Like I said, I prefer to deal with them, because the owners are local-ish, but you have to plan ahead to be able to do that.