Quote:
Originally Posted by Elliot949
I know but dang... once they fix thing 2 and 3 times it is like REALLY??... I have owned my own shop I have ran car dealerships with service departments and can say at least when the car/truck was done I or my service manager made sure everything worked... Then if a problem arises I NEVER told the customer it will be a week to a month before we would even look at trying to fix it... They ALWAYS went to the front of the line...
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I know what you're saying, Dan. I've had many sleepless nights fretting over money spent for work that was promised but not delivered and then waiting with fingers crossed behind a line of guys with the same complaints. That's the main reason I've invested in my own tools over the years so I won't be at the mercy of those kinds of shops.