Thanks for the response Steve, I don't get a chance much to check the threads at work but I didn't have to. John dug through the accounts, found an account under James (which is me too), took a stab in the dark and called me at work. What a surprise to hear from him regarding my post about missing parts in my kit. I can say after checking the thread this morning before work and having like 40 views and no replies, I figured I'd just have to call up and pay for some replacement parts. I talked to him about it for a while and he said "Let me make sure that I have your shipping information and we'll get those right out to you." He put them on UPS and I should have them this week. I know they do their best to get the packages right but I should have checked it when I received it. After 2 years time, they were still there for me. I have never received such "above and beyond" customer service from any company, even the local ones face to face, in my 10 years of truck builds. BROTHER'S is truely a great company and has my full endorsement.
Look like I can finish my window project this weekend. Thanks!
