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towbar · 12-28-2018, 09:33 PM

I bought Vintage Air from Matts Classic Bowtie (site supporter)...wonderful experience from Matt and Kim...great group...please check them out before you buy anything elsewhere.

The tru-fit unit itself fits well, is very complete and I expect it to work like it should. My truck is going back together now, but have not finalized AC installation....but many on here have had good luck and service with the VA kits.

Vintage Air customer service however leaves alot to be desired. Upon receipt my evap case mounting nut-sert was broken (QC should have captured), so I had to returned on my dime ($20) with VA saying they would reimburse (but didn't). VA repaired the nut-sert, but in the process, busted the case around the nut-sert...then sent it back to me??? Took forever to get the evap case replaced and then VA expected me to return the old evap case on my dime again(I don't think so)....finally after about 2 months of phone tag and VA repeatedly saying they were sending prepaid shipping labels...I got a Fed Ex label.

12-28-2018, 09:33 PM	#10
towbar Registered User Join Date: Jul 2012 Location: Marshall, NC....heart of the Appalachians.....aka, Gods country!! Posts: 537	Re: Info on A/C units I bought Vintage Air from Matts Classic Bowtie (site supporter)...wonderful experience from Matt and Kim...great group...please check them out before you buy anything elsewhere. The tru-fit unit itself fits well, is very complete and I expect it to work like it should. My truck is going back together now, but have not finalized AC installation....but many on here have had good luck and service with the VA kits. Vintage Air customer service however leaves alot to be desired. Upon receipt my evap case mounting nut-sert was broken (QC should have captured), so I had to returned on my dime ($20) with VA saying they would reimburse (but didn't). VA repaired the nut-sert, but in the process, busted the case around the nut-sert...then sent it back to me??? Took forever to get the evap case replaced and then VA expected me to return the old evap case on my dime again(I don't think so)....finally after about 2 months of phone tag and VA repeatedly saying they were sending prepaid shipping labels...I got a Fed Ex label.