[dsraven]

man, that is some bad luck for the old truck.
was it a technology type "back up camera so don't look behind or in the mirrors" kinda collision or an actual "awe man, I didn't think I was that close, sorry" kinda collision, or a "I thought I felt a bump so I give it a shot of gas just to make sure" kinda deal. it's amazing how many drivers can manage to hit a stationary object while backing up. I think we should go back to the old days where the parking lots had slightly angled spots where you could drive in a little easier, especially with a full sized truck, and then back out easier as well. less back and forth. the engineers should also understand people don't all drive a skateboard sized car. the costco lot engineer has it right.
end of rant, sorry. got a scratch on my truck this week in a parking lot. very minor but very preventable as well. of course nobody left a sorry note or anything. you are very lucky the person who hit your truck actually stuck around. hope you can get it fixed to your satisfaction in a timely fashion