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**davischevy** · 03-21-2022, 09:58 PM

A couple of months ago I ordered ACC carpet with mass backing for a Blazer through Rock Auto. The first carpet had a big picked place in the cargo area. Rock Auto contacted ACC and they sent another piece for the cargo area. The replacement piece they sent had no backing. I went back to Rock Auto to report the second problem and got a message that the case was closed because ti had been more than thirty days. WTH. Rock Auto has no means to contact them with a problem once an order is closed.

We ended up gluing backing to the new piece.

03-21-2022, 09:58 PM	#14
davischevy Senior Member Join Date: Sep 2008 Location: Harrison, Arkansas Posts: 9,881	Re: Carpet quality control issues? A couple of months ago I ordered ACC carpet with mass backing for a Blazer through Rock Auto. The first carpet had a big picked place in the cargo area. Rock Auto contacted ACC and they sent another piece for the cargo area. The replacement piece they sent had no backing. I went back to Rock Auto to report the second problem and got a message that the case was closed because ti had been more than thirty days. WTH. Rock Auto has no means to contact them with a problem once an order is closed. We ended up gluing backing to the new piece. __________________ other Larry Build thread, Arkansas K10 https://67-72chevytrucks.com/vboard/...=755797&page=5 The ability to speak several languages is an asset, but the ability to keep your mouth shut in any language is priceless.