|
Re: What are "Counterpart" parts?
Quote:
Originally Posted by Gapgap
I'd like to add a comment. I'd gotten a horn button retainer from classic parts out of Kansas City along with a lot of other items as part of a restoration of my 52 Chevy Pickup. I opened the horn button retainer about 8 to 10 weeks after I received my order. The horn button retainer had a broken clip. This happens. Classic Parts told me they basically have a 30 warranty and I was basically SOL. I called Counterpart Automotive in California and they honored their part and sent me a new one that next afternoon.
|
Nice to know about Classic Parts. They are happy to sell to a guy collecting parts for a restoration or project, but then hide behind their ridiculous policies when the customer opens up a box with a bad part. 
We should all keep this in mind the next time we have a parts order.
__________________
Mike
1969 C10 LWB -- owned for 36 years. 350/TH350, 3.08 posi, 1st Gen Vintage Air, recent AAW wiring harness, 5-lug conversion, 1985 spindles and brakes.
1982 C10 SWB -- converted from 250-six to roller cam 350, Vortec heads -- sold
1981 C10 Silverado LWB, 305, TH350C -- sold, but wish I still had it!
1969 C10 (not the current one) that I bought in the early 1980s. Paid $1200; sold for $1500 a few years later. Just a hint at the appreciation that was coming.
Retired as a factory automation products salesman.
Worked part-time over the years for an engine builder and a classic car repair shop.
Member here for 24 years! This is the very first car/truck Internet forum I joined. I still used a dial-up modem back then!
|