Self-Check Out Only @ Lowes

[mongocanfly]

Here's another Lowes tale...
I had a water hose bust on me the other day..
When I buy hoses ,I always get the contractor grade,they are made better and have a lifetime warranty..
So I always keep the receipt and the cardboard front so I can do the warranty..
Lowes has replaced 4 or 5 hoses for me over the yrs...no issues..
So I drag the busted hose in and I get met with
" youll have to cantact the manufacturer"..
" lowes only covers lifetime warrantys for kobalt and craftsman"
What the heck..!!.I told her they honored the hose warranty many times before...all I got was "sorry, but you have to contact the manufacturer"
Kinda miffed over this..so to heck with it,I'll just buy another one..
So I go get my new hose and walk up to pay...only registers open were self check..
I had that exasperated look on my face, when a nice lowes lady ran over and said, " let me help you, ive seen that look before"...
Then she got to telling me about how she had been shoved aside and cussed at so many times over the self check ,that she would go home and cry..
Boy I felt bad...for her anyway..
so I made it a point that tell her how much I appreciated the help,and told her thanks several times...
I thought she was gonna cry...