Powermaster alternator - The 1947 - Present Chevrolet & GMC Truck Message Board Network

**swervin ervin** · 01-22-2003, 01:43 PM

I bought a Powermaster 140 amp, chrome alternator last June, from Summit.

I noticed the other day, a small spot on the pulley where the chrome had flaked off. So, last night, I went to Powermaster's web site and found there tech support email address and sent them a friendly email. Sent them a pic of it, the one below. I asked how I would go about getting another pulley.

Here is the reply I got this morning. Pretty nice and prompt I think. Don't you just love it when you get this kind of service and not some kind of run around? I give them a big thumbs up for service.

BTW, the alternator has worked flawlessly too.

------------------------------------------------

What is your address and I will get one sent out to you?
Thank You,

John Brady
Tech Support
Powermaster Motorsports
865-688-5953, ext 1207

------------------------------------------------

Church · 01-22-2003, 04:09 PM

That is a wierd spot for the chrome to flake off. I though it would have been around the top of the pulley. Powermaster has some really great products though. It is nice to hear that they have excellent customer service too.

**Tim Christian** · 01-23-2003, 10:06 AM

You know they are located in Knoxville Tennessee! Mike did you expect anything else from someone from Tennessee! LOL

**swervin ervin** · 01-30-2003, 12:53 AM

No Tim, I didn't. Tennessee is full of great people. I happen to personally know at least one.

BTW, the new pulley came Monday.

CustomChevy · 02-02-2003, 01:05 PM

again, a wonderful thing I hope happens to more people more often. (sure hope I have that kind of service when I need it)

01-22-2003, 01:43 PM	#1
swervin ervin You get what you pay for Join Date: Dec 1999 Location: Cherryville, NC Posts: 4,798	Powermaster alternator I bought a Powermaster 140 amp, chrome alternator last June, from Summit. I noticed the other day, a small spot on the pulley where the chrome had flaked off. So, last night, I went to Powermaster's web site and found there tech support email address and sent them a friendly email. Sent them a pic of it, the one below. I asked how I would go about getting another pulley. Here is the reply I got this morning. Pretty nice and prompt I think. Don't you just love it when you get this kind of service and not some kind of run around? I give them a big thumbs up for service. BTW, the alternator has worked flawlessly too. ------------------------------------------------ What is your address and I will get one sent out to you? Thank You, John Brady Tech Support Powermaster Motorsports 865-688-5953, ext 1207 ------------------------------------------------ __________________ Mike 1985 Chevy C-10

01-22-2003, 04:09 PM	#2
Church Carolina Classic Trucks Join Date: Jan 2000 Location: The South Posts: 792	That is a wierd spot for the chrome to flake off. I though it would have been around the top of the pulley. Powermaster has some really great products though. It is nice to hear that they have excellent customer service too. __________________

01-30-2003, 12:53 AM	#4
swervin ervin You get what you pay for Join Date: Dec 1999 Location: Cherryville, NC Posts: 4,798	No Tim, I didn't. Tennessee is full of great people. I happen to personally know at least one. BTW, the new pulley came Monday. __________________ Mike 1985 Chevy C-10

01-23-2003, 10:06 AM	#3
Tim Christian Senior Member Join Date: Dec 1999 Location: TN/VA Posts: 6,388	You know they are located in Knoxville Tennessee! Mike did you expect anything else from someone from Tennessee! LOL

02-02-2003, 01:05 PM	#5
CustomChevy Registered User Join Date: Nov 2002 Posts: 462	again, a wonderful thing I hope happens to more people more often. (sure hope I have that kind of service when I need it)



Register or Log In To remove these advertisements.

Register or Log In To remove these advertisements.