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Old 12-06-2010, 05:08 PM   #1
robzilla
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help setting up windows live mail

need some help setting up windows live mail. have downloaded the live mail for windows 7 but keep getting the same error message:

The connection to the server has failed.

Subject 'test'
Server: 'smtp.telus.net'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 25
Secure(SSL): No
Socket Error: 10013

i have been on the phone for an hour with telus tech support but no luck. i'm sure it just a simply setting somewhere....
i have shut down the firewall, to see if it's the problem but still no luck..
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Old 12-06-2010, 06:52 PM   #2
john
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Re: help setting up windows live mail

I have been all through my windows live settings and I cannot find any of the outgoing or incoming figures.You might look through here if you like to read. Sorry cant be more help.

http://www.google.com/#hl=en&expIds=...c030b17bae363c
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Old 12-08-2010, 08:16 PM   #3
screwballl
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Re: help setting up windows live mail

try changing outgoing port from 25 to 587 to see if that works...
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Old 12-08-2010, 09:06 PM   #4
robzilla
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Re: help setting up windows live mail

tried changing ports but no luck. i think i'm going to uninstall norton.
anyone recommend a good uninstall program?
what are folks using for an anti virus? i was thinking of using avg,

thanks
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Old 12-09-2010, 03:35 PM   #5
screwballl
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Re: help setting up windows live mail

Another server worth trying for the SMTP server is mail.telus.net, I see some people suggesting that.

AVG has been doing nothing but going downhill... their virus detection is circling the drain and their program is bordering on spyware/big brother tactics (taking control of all programs and connections on your computer)...

I would suggest Avira or Avast for anti-virus.
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91 Chevy Suburban Tonawanda 454 R2500 - SOLD!!!
04 Dodge Durango 5.7L Hemi 2WD, 24K miles (as of July 2011)
In the past 30 years about 90% of Fords are still on the road, the other 10% made it home.
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Old 12-13-2010, 12:46 AM   #6
robzilla
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Re: help setting up windows live mail

got rid of norton today, and problem solved..
had to use a third party un installer but it works now.
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Old 12-13-2010, 04:25 PM   #7
WigglesTheHoly
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Re: help setting up windows live mail

ya norton is trash use Microsoft Security Essentials and download SuperAntiSpyware as well and you will have no worries.
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