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08-20-2008, 11:50 PM | #1 |
Too Dumb To Know Better
Join Date: Nov 2005
Location: Texas
Posts: 882
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"Rant"
I ordered dropped spindles for my 2WD conversion on 7/23. I ordered through Brothers and paid with PayPal. Their site says all orders shipped in 1-2 business days.
I got a confirmation of my order and thought all was OK. On Aug 1st, I sent an email asking when the order would ship. On the 4th they replied they were waiting for the spindles which were on back order and they would contact the supplier about delivery. They resppndedd on the 6th saying they expected to receive them on the 12th. The 12th comes and I ask again about the spindles. They were still on back order so I ask for my money back. On the 15th, I ordered some of ebay, paid less for them, they arrived today. I will probably try them again at sme point, but their communication leaves somthing to be desired. Rant over, progress was delayed for 3 weeks while I had time to work on it. Now it will sit for a few more weeks until the schedule loosens up again. |
08-21-2008, 05:20 PM | #2 |
go cyclones
Join Date: Jun 2003
Location: Ames, IA
Posts: 1,883
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Re: "Rant"
Welcome to project managment but that sucks, its a real pita when things take forever to show up.
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