Great customer service!!!! - The 1947 - Present Chevrolet & GMC Truck Message Board Network

mocwon · 06-24-2003, 07:55 PM

With the bad stuff being said about board members (I must admit I threw in a crappy, uncalled for, comment on one occasion) I would like to throw a well deserved compliment Classic Heartbeat's way. I ordered a couple of items on-line from them and was absolutely shocked when I got an e-mail from Wes indicating one item shipped from his inventory and one item would be shipping from the manufacturer. WOW.... I have never gotten that kind of personal attention from anyone in the car/truck parts business. Usually, I find myself having to call a company to find out what happened to an order I placed. Thanks Wes, for the personal attention that is all but gone these days. As Arnold said, “I’ll be back”. Greg

**JIMs70GMC** · 06-24-2003, 08:02 PM

I think this is a very well needed thread. I'd like to say hats off to Big Orange and Jerry Moss. Bought a rad support and drums from them, respectively. Talked with both of them on the phone prior to and everything was smooth!

hank · 06-25-2003, 01:40 AM

tim christian is a stand up guy with good deals.

thanks for the patch panels, tim.

06-24-2003, 07:55 PM	#1
mocwon Keep On Truckin' Join Date: Mar 2003 Location: Buda, Texas Posts: 1,354	Great customer service!!!! With the bad stuff being said about board members (I must admit I threw in a crappy, uncalled for, comment on one occasion) I would like to throw a well deserved compliment Classic Heartbeat's way. I ordered a couple of items on-line from them and was absolutely shocked when I got an e-mail from Wes indicating one item shipped from his inventory and one item would be shipping from the manufacturer. WOW.... I have never gotten that kind of personal attention from anyone in the car/truck parts business. Usually, I find myself having to call a company to find out what happened to an order I placed. Thanks Wes, for the personal attention that is all but gone these days. As Arnold said, “I’ll be back”. Greg __________________ Just Passin' Thru Some projects are like herding cats; others are like putting out fires; this one was like herding cats on fire.....

06-24-2003, 08:02 PM	#2
JIMs70GMC user # 2756 Join Date: Jun 2001 Location: Chesapeake, Virginia Posts: 4,612	I think this is a very well needed thread. I'd like to say hats off to Big Orange and Jerry Moss. Bought a rad support and drums from them, respectively. Talked with both of them on the phone prior to and everything was smooth! __________________ 1970 K25, 8' stepside bed 350/465/205 44 up front, 60 in the rear 4.10s rolling on 33" Dunlop MTs 1986 K5, 350/465/208 Dana 60/14 bolt from a cucv 36" Super Swampers TSL/SX 1983 K20 w/ CUCV axles, 350/700R4/208 sitting on 37" Goodyears 1986 M1031 6.2 diesel, TH400/NP205 locker in the rear and a LS in the front, all stock for now..... 1986 K30, 350/400/205 dana 60 and 14 bolt. I kept the drivetrain. Body/bad and chassis are gone. 1981 K30, 350/465/205 dana 60 and dually 14 bolt. Has a G80, and a flat bed. Going to replace the flat bed. 1985 K20, 350/400/208 10 bolt and SF 14 bolt. I wonder where I can find some 1 tons. Hmmmmm

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06-25-2003, 01:40 AM	#3
hank Registered User Join Date: Aug 2001 Location: texas, usa Posts: 194	tim christian is a stand up guy with good deals. thanks for the patch panels, tim.



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