New Entropy Radiator that DOESN'T FIT

[Deerelindel]

So i bought an entropy tri flow radiator for my Detroit Diesel 68 truck project. At first it went well the guy was very helpful on the phone. Then the radiator showed up and it doesn't fit. The radiator measures the same as the old but doesn't fit. It is too tall and all the guy has to say is I have the wrong mounts. Then i asked for a refund and he said it is a "custom" radiator which it wasnt the man pulled it off the shelf to send it too me. Anyone else have these problems?

[Deerelindel]

More Pictures

[Deerelindel]

Even more pictures

[Deerelindel]

Last set of pictures

[Coley]

Did 'the guy' say it was going to fit from the get go? Where did he get the dimensions for it from? Is this product publicly advertised for bolt-in use in a '67-72'? Is this a certified shop? or?
If he did...then custom or not...he owns the result and should refund the money.
On the other hand if the information wasn't clear up front....you might be on the hook.
Either way...whats your plan?
C.

[Deerelindel]

Originally Posted by Coley

Did 'the guy' say it was going to fit from the get go? Where did he get the dimensions for it from? Is this product publicly advertised for bolt-in use in a '67-72'? Is this a certified shop? or?
If he did...then custom or not...he owns the result and should refund the money.
On the other hand if the information wasn't clear up front....you might be on the hook.
Either way...whats your plan?
C.

The website states " It will drop directly into either your factory 3-row or 4-row mounts without modification." But when i call i only get the guy i have been dealing with. Does no one else work at this company?

[El Dorado Jim]

Originally Posted by Coley

Did 'the guy' say it was going to fit from the get go? Where did he get the dimensions for it from? Is this product publicly advertised for bolt-in use in a '67-72'? Is this a certified shop? or?
If he did...then custom or not...he owns the result and should refund the money.
On the other hand if the information wasn't clear up front....you might be on the hook.
Either way...whats your plan?
C.

http://www.entropyrad.com/1967-1972-...-radiator.html this is advertised to just drop in, let us know how you fare with this vendor, I would like to know...

[Coley]

Originally Posted by El Dorado Jim

http://www.entropyrad.com/1967-1972-...-radiator.html this is advertised to just drop in, let us know how you fare with this vendor, I would like to know...

Good info there.
By the way that ad is worded....Entropy owns it if it doesn't fit.
quote "....without modification".....lol, apparently not.

Clearly someone there is not great with a tape measure...lol.

I would push back on these guys and either get a discount or a new Rad that actually fits. Someone is going to have to do some work either way and it should be Entropy

My two bits.
All Good
Coley

[71swb4x4]

What do you mean when you say it measures the same as the old but doesn't fit?

[Deerelindel]

Originally Posted by 71swb4x4

What do you mean when you say it measures the same as the old but doesn't fit?

The radiator mesures pretty much the same as the old one but doesnt fit as you can see in the pictures.

[Deerelindel]

All the guy has to say is i have the wrong size mounts which i dont considering i own both size mounts and the other ones wouldnt even come close to fitting.

[gvnick]

I too have an Entropy radiator. It also was close to fitting but not perfect, I cut and tweaked a few things and got it to work fine. I expect this with just about any aftermarket product and honestly consider it acceptable.

Radiator works great.

[72MARIO]

my Griffin rad fit about the same lots of grinding and cutting og the mounts to make a "direct fit" rad work

[chiefcfd]

If you are using new rubber in the mounts it will need some trimming for it to work. I had to do this on my aluminum radiator. Others have had the same problem on stock replacement radiators. When you get it close start the bolts and slowly tighten to squeeze the rubber mounts. I think you will be satisfied once you tweek the mounts.

[Deerelindel]

Originally Posted by chiefcfd

If you are using new rubber in the mounts it will need some trimming for it to work. I had to do this on my aluminum radiator. Others have had the same problem on stock replacement radiators. When you get it close start the bolts and slowly tighten to squeeze the rubber mounts. I think you will be satisfied once you tweek the mounts.

I dont think there is enough material to make the radiator sit 1.5 inches lower plus the shroud will hit the core support if it goes any lower.

[sduckworth13]

Here is a link to Justin's member page. He works for Entropy, maybe he can better assist you.
http://67-72chevytrucks.com/vboard/member.php?u=150992
(773) 303-8251

[Deerelindel]

Originally Posted by sduckworth13

Here is a link to Justin's member page. He works for Entropy, maybe he can better assist you.
http://67-72chevytrucks.com/vboard/member.php?u=150992
(773) 303-8251

Thanks I will call him tomorrow hopefully he can fix it.

[toolboxchev]

The rubbers are not all the way push into there respective slots, same problem I just had this summer with a brass and copper quality rebuild.

It will be tight, I had my top mounts about 1/2 to 3/4 inch pushed up when I put the bolts in and tightened away, ever so evenly!

If it measures the same it will go in...

[swamp rat]

It looks like there may be a little room to sand some of the radiator mounts down a little bit to help close that gap, maybe an 1/8 on the top, not sure about the bottom just not so far as to have the mounts contact the body of the radiator when tightened down. What about just the radius's on the radiator mounts as they look small compared to the mounts radius, that could make up some of it i think.

Like mentioned when the bolts tighten they need to pull the mounts down snug.

[72MARIO]

Do they deaign there rads to fit with out the rubber cushions ?

[sduckworth13]

I know the Entropy Radiator is 3x more expensive than the Champion radiator made for our trucks, but I never have a issue with it overheating. My lower radiator hose is always cool to touch. I'm amazed at how well it cools. The Champion radiator is a direct fit for the most part. I had to shave the rubber cushions down and that was it.

[Deerelindel]

I wouldn't have an issue if i didn't pay 1200, when i spend this type of money i shouldn't have to modify a single thing for this radiator to fit. It should be a direct drop in. Then all this guy has to say is i have the wrong brackets. This is kind of sad this guy is making his whole company look bad.

[sduckworth13]

Originally Posted by Deerelindel

I wouldn't have an issue if i didn't pay 1200, when i spend this type of money i shouldn't have to modify a single thing for this radiator to fit. It should be a direct drop in. Then all this guy has to say is i have the wrong brackets. This is kind of sad this guy is making his whole company look bad.

I totally understand hopefully they will make it right for you. Did you happen to get ahold of Justin yet? He hasn't been on the forum since September it looks like.

[leddzepp]

Based on several build threads here, and positive reviews, I ordered the Champion radiator, part number CC369 from Jegs. I will post my review when installed.

[Grumpy old man]

You paid $1,200.00 for a radiator ? Did I read that right ?