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#1 |
Registered User
Join Date: Jun 2018
Location: Fox lake Il.
Posts: 15
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Cold-Case Aluminum Radiators
anybody had any dealings with this company
good or bad |
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#2 |
Registered User
Join Date: Apr 2010
Location: So Cal
Posts: 1,437
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Re: Cold-Case Aluminum Radiators
I just bought one from Jegs, shipped to my house from Cold-Case. Their price is $399, but all their retailers have a $325 price. They apparently don't want to deal with retail sales themselves. Free shipping from Jegs.
I guess you could say it's a good product. I put it in about a month ago and forgot all about it until I say your post. It is replacing a brass 3-core that had a slow leak, so I had to get the longer saddles and rubbers to fit a 4-core size.
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'67 GMC 2500, 292, 4spd, AC |
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#3 |
Registered User
Join Date: Jul 2013
Location: SE MO
Posts: 106
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Re: Cold-Case Aluminum Radiators
Another happy Cold Case customer here too.
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#4 |
Post Whore
![]() Join Date: Feb 2016
Location: Portland Oregon
Posts: 11,110
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Re: Cold-Case Aluminum Radiators
I wasn't happy with mine. It was advertised as direct fit, but the reality is that it requires modified mounts. The top and bottom mounts for a small radiator are too small and the mounts for a factory 4 core are too large. When I called them on this the answer was " The hoses will ho!d it in place just use the large mounts". Jegs had no issue with me returning it. For more information and photos check my WMB tread below page 14. It may be a good radiator but for that money it should fit as it is advertised. If I had wanted to fabricate mounts I could have installed a great generic aluminum radiator for half the money.
I see your at three posts so, Welcome aboard!
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Thanks to Bob and Jeanie and everyone else at Superior Performance for all their great help. ![]() RIP Bob Parks. 1967 Burban (the WMB),1988 S10 Blazer (the Stink10 II),1969 GTO (the Goat), 1970 Javelin, 1952 F2 Ford OHC six 4X4, 29 Model A, 72 Firebird (the DBP Bird). 85 Alfa Romeo If it breaks I didn't want it in the first place The WMB repair thread http://67-72chevytrucks.com/vboard/s...d.php?t=698377 |
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#5 |
Registered User
Join Date: Jun 2017
Location: Raleigh
Posts: 97
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Re: Cold-Case Aluminum Radiators
I’ve no issues with mine, fit as expected, made no mods, mine is for an LS motor, in/out on pass side, trans on left side, no steam connection...test to date are 150% positive..
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You'll never know unless you try |
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#6 |
Registered User
Join Date: Jun 2018
Location: Fox lake Il.
Posts: 15
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Re: Cold-Case Aluminum Radiators
I bought the full package
Radiator, duel fans, fan shroud, wireing kit. from the Cold-Case trailer guy runs my card for payment then tells me doesn't have all the parts but would ship the next day. that was 4-29-18 to this day don't have a complete setup every time I call or text bill he says he will check in to it and now wont even respond has been 2 months . what poor costumer service don't expect them to honor the warranty based on this. if it goes bad at The Madison Classic’s Spring Jefferson Car Show and Auto Swap Meet Bill Guzenski Western Region Sales Manager Cold-Case so if you buy at the shows make sure you see your parts before they run your card something tells me I will never see the unshipped parts. |
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#7 |
Registered User
Join Date: Jun 2018
Location: Fox lake Il.
Posts: 15
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Re: Cold-Case Aluminum Radiators
I still think it is a nice product
just wish I had at least the fan shroud I paid for. just as always don't trust anybody it will get you every time my mistake |
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#8 |
Registered User
Join Date: Jun 2017
Location: Raleigh
Posts: 97
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Re: Cold-Case Aluminum Radiators
I’m really surprised to hear these comments...you do know that Cris, one of the owners, is CCAS here on the forum? My experience was that he is very concerned with the opinions posted here...message him
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You'll never know unless you try |
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#9 | |
Registered User
Join Date: Jun 2018
Location: Fox lake Il.
Posts: 15
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Re: Cold-Case Aluminum Radiators
Quote:
I don't know who that is but I would welcome the opportunity to send him a copy of my receipt and the message string from my cell to Bill Guzenski |
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#10 |
Registered User
Join Date: Jun 2018
Location: Fox lake Il.
Posts: 15
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Re: Cold-Case Aluminum Radiators
Cris ?
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#11 | |
Registered User
Join Date: Dec 2016
Location: Philadelphia, PA
Posts: 29
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Re: Cold-Case Aluminum Radiators
Quote:
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#12 | |
Account Suspended
![]() Join Date: Jul 2016
Location: Tacoma, WA
Posts: 6,873
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Re: Cold-Case Aluminum Radiators
Quote:
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#13 | |
Registered User
Join Date: Dec 2016
Location: Philadelphia, PA
Posts: 29
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Re: Cold-Case Aluminum Radiators
Quote:
You have his phone number? It's 7:30pm on a Friday and I'm here trying to help. |
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#14 |
Senior Member
![]() Join Date: Dec 2013
Location: Gods country East,Tn
Posts: 8,545
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Re: Cold-Case Aluminum Radiators
"You have his phone number? It's 7:30pm on a Friday and I'm here trying to help".[/QUOTE]
Umm, Your his boss ,You have his phone # ,YOU should be calling him ![]() |
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#15 |
Registered User
Join Date: May 2017
Location: Elgin, TX
Posts: 312
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Re: Cold-Case Aluminum Radiators
I have one sitting in the box ready to install on my 67 Suburban. I have test fitted it with great results. I like what I see with this product over some of the others I have purchased.
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#16 |
Registered User
![]() Join Date: Feb 2012
Location: Vinton, Va.
Posts: 473
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Re: Cold-Case Aluminum Radiators
I've got one in my GTO. Fit and works as advertised.
__________________
"You are not forgotten" USMC 75-79 (Aviation Ordnance Tech- F-4 Phantom) 1959 H-D Panhead. Owned since 1978. Currently with son in Lawton, OK. 1968 Chevy Custom SWB pick up. Fleetside. Lowered 4/6. Totally refurbished. 1966 Pontiac GTO. 4 speed. Saved original 389. Now has slightly built 455 engine. 355 rear gears. Very fun to drive ! |
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#17 |
Registered User
Join Date: Apr 2010
Location: So Cal
Posts: 1,437
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Re: Cold-Case Aluminum Radiators
>>Bill is our Outside sales person. ............You need to call our offices to get some action and updates. Call toll free 1-844-REAL COLD and someone will be able to get you some answers.
Seems simple to me. Call the Company Offices, not the guy that's on the road. He's telling you Bill is the wrong guy to contact.
__________________
'67 GMC 2500, 292, 4spd, AC |
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#18 |
Account Suspended
![]() Join Date: Jul 2016
Location: Tacoma, WA
Posts: 6,873
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Re: Cold-Case Aluminum Radiators
I wonder where Ccas's area of expertise lies? What sort of company exec knows about a problem and says to call customer service?
Probably a manager and nothing else, I guess there is an actual Michael Scott |
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#19 |
Registered User
Join Date: Aug 2009
Location: Alden NY
Posts: 2,705
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Re: Cold-Case Aluminum Radiators
I'd do some research on him before insulting him or his skills, abilities and contributions to the old car/truck hobby. He has been instrumental in developing many classic and hobbyist automotive parts and companies. Performance Year (sold merged with Ames Performance), Pypes exhaust, Snappin Turtle, Cold Case, etc. started Max Performance which continues with a 30 year history of development of parts for classic cars. He has a long earned good reputation. One of the conditions of the sale of Performance Year retail end was that the PY Forums be continued. It is a super Pontiac Forum that shares tech advice and information just like this forum and cris is directly and hands on involved in that too.
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1961 C1 Corvette 1959 El Camino 350 TPI, 9" 4 w disc 69 Blazer K5 - sold July '20 2021 Durango RT 5.7 |
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#20 |
Registered User
Join Date: Nov 2007
Location: Indianapolis
Posts: 1,162
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Re: Cold-Case Aluminum Radiators
thinking about buying a Cold Case radiator & fan for my 57 Chevy
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#21 |
Registered User
Join Date: Jun 2018
Location: Fox lake Il.
Posts: 15
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Re: Cold-Case Aluminum Radiators
Believe me I still think it is a nice product
just buy from someplace that has your parts on hand |
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#22 |
Registered User
Join Date: Nov 2007
Location: Indianapolis
Posts: 1,162
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Re: Cold-Case Aluminum Radiators
PM sent to Ccas
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#23 | |
Registered User
Join Date: Jun 2018
Location: Fox lake Il.
Posts: 15
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Re: Cold-Case Aluminum Radiators
Quote:
I am not still venting I still believe the product to be of top quality and a fine purchase. I only suggest that you make sure the distributor you choose HAS your parts. |
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#24 |
Registered User
Join Date: Jun 2018
Location: Fox lake Il.
Posts: 15
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Re: Cold-Case Aluminum Radiators
not once in two months did bill say I should call the company
he gave me his card with his cell number and has strung me along now for 2 months so no it seems it is my fault I did not surpass the guy who took my money. that his word meant nothing.. hmm |
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#25 | |
Registered User
Join Date: Dec 2016
Location: Philadelphia, PA
Posts: 29
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Re: Cold-Case Aluminum Radiators
Quote:
First off, yesterday I reached out to you via PM and you texted me the info I needed. I thought we had a plan to get you taken care of. Coming on here after that to continue to vent like you are continuing to be ignored is a little bit of a low blow. I know you are upset right now. You should be. I don't know what happened with your calls. I do know that Bill is a very passionate car guy. He would not purposely blow you off like it sounds. He doesn't do things like that. He would be in a whole lot of trouble if he made it a habit of blowing off customers for 2 months. This is the first complaint I have ever received about him. For future knowledge, Our toll free number is on the business card directly above his personal phone number. If after you didn't get any response, why not take advantage of the toll free number? In the mean time, Can we stick with the plan to solve the problem first thing Monday morning? As I said in the PM, I am very sorry you have had to wait so long. the shroud you ordered went on backorder right around the time you ordered it. Why you were not notified is what concerns me most. To solve the problem, It appears like we have a shroud in our Scottsdale warehouse that we can get on it's way to you on Monday. I just wanted to confirm it's actually there before I promised it to you. I sent e-mails to the appropriate staff. So they will be reading and executing my instructions in about 8 hours. |
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