Parts lost in transit - The 1947 - Present Chevrolet & GMC Truck Message Board Network

mjensen · 10-17-2009, 11:33 AM

So, I ordered some new outer floor extention peices so that I could actually get rolling on my cab again. While in Maine yesterday morning I got a delivery confirmation from a certain shipper (starts with F ends with edEx

). When I finally made it home...no parts were to be found. I verified that everything was correct on the address (which it was), then proceeded to call said shipper. The lady on the phone explained that it had been dropped off (no sig was required) at 9:58 am and that it was left at the front door. To which I replied "yeah, I can read the tracking information off your website, but it's not at MY front door". So, she proceeded to say that she will send a message to the facility to let them know that I'm claiming no receipt and that they'll get in touch with the driver and call me back within 48 hours.

I'm not sure that there is anything I can really do about it if no sig is required, but I'm gonna fight like hell to see that I get these parts!

mjensen · 10-17-2009, 12:23 PM

Yeah for me!!! The parts were delivered to the wrong house and the guy that owns the house brought me my parts!!!!

**mikey531** · 10-17-2009, 12:28 PM

It's nice to have good neighbors. What were you doing in Maine???

mjensen · 10-17-2009, 12:33 PM

Yes it's very nice to have good people for neighbors

The company I work for is looking into acquiring a company up there, so I was part of the due diligence team. Beautiful place but man that's a long travel day

teeitup · 10-17-2009, 12:40 PM

I've got a same kind of issue with fed ex right now on 2 packages, they claim to have delivered to my buyers house but he never got them, I have to fill out claim forms for hom and I to try to get his money back. I never had this problem with fed ex till now

Arad68 · 10-17-2009, 01:02 PM

I have had problems in the past with Fedex and DHL for this. The claims process is a pain to say the least. Parts and other things have arrived by "neighbor" when they were accidentally delivered to the wrong address. I did have to go searching for a pair of $220 sunglasses that I bought on line. They were delivered to the same address, but on a different street. I didn't get them right away either. One of the guys that I talked to at the same address, different street told me he didn't receive any packages from Fedex. About a week later, his wife dropped off my new sunglasses saying that they felt guilty for keeping them. In my book that makes them good neighbors. I dropped the claim against Fedex.

mjensen · 10-17-2009, 01:08 PM

You know, it's funny..I was about to call them and see if they could give me the GPS coordinates from the drop-off. I know they have to capture that when the information is uploaded. At least that way I could narrow my search

big mike71 · 10-17-2009, 04:46 PM

They just leave parts on your porch while your at work and anybody can take them.

10-17-2009, 11:33 AM	#1
mjensen Registered User Join Date: Jun 2006 Location: Utah Posts: 1,562	Parts lost in transit So, I ordered some new outer floor extention peices so that I could actually get rolling on my cab again. While in Maine yesterday morning I got a delivery confirmation from a certain shipper (starts with F ends with edEx ). When I finally made it home...no parts were to be found. I verified that everything was correct on the address (which it was), then proceeded to call said shipper. The lady on the phone explained that it had been dropped off (no sig was required) at 9:58 am and that it was left at the front door. To which I replied "yeah, I can read the tracking information off your website, but it's not at MY front door". So, she proceeded to say that she will send a message to the facility to let them know that I'm claiming no receipt and that they'll get in touch with the driver and call me back within 48 hours. I'm not sure that there is anything I can really do about it if no sig is required, but I'm gonna fight like hell to see that I get these parts! __________________ Mike '69 GMC 3/4 ton 4x4 Build Thread

10-17-2009, 12:23 PM	#2
mjensen Registered User Join Date: Jun 2006 Location: Utah Posts: 1,562	Re: Parts lost in transit Yeah for me!!! The parts were delivered to the wrong house and the guy that owns the house brought me my parts!!!! __________________ Mike '69 GMC 3/4 ton 4x4 Build Thread

10-17-2009, 12:28 PM	#3
mikey531 Senior Member Join Date: Jul 2009 Location: Exeter, NH Posts: 791	Re: Parts lost in transit It's nice to have good neighbors. What were you doing in Maine???

10-17-2009, 12:33 PM	#4
mjensen Registered User Join Date: Jun 2006 Location: Utah Posts: 1,562	Re: Parts lost in transit Yes it's very nice to have good people for neighbors The company I work for is looking into acquiring a company up there, so I was part of the due diligence team. Beautiful place but man that's a long travel day __________________ Mike '69 GMC 3/4 ton 4x4 Build Thread

10-17-2009, 12:40 PM	#5
teeitup Just like to part out trucks!! Join Date: Nov 2001 Location: Meriden, Ks-North of Topeka 10 miles Posts: 27,396	Re: Parts lost in transit I've got a same kind of issue with fed ex right now on 2 packages, they claim to have delivered to my buyers house but he never got them, I have to fill out claim forms for hom and I to try to get his money back. I never had this problem with fed ex till now __________________ 67 Chev swb stepside 4x4 283 4 speed SOLD 72 blazer 4x4 4 speed Cheyenne 72 GMC swb 4x4 fleet 4 speed, original paint 1958 Cameo (one of 1405 built, it was my dads) 2020 chevy Apex 4x4 crew cab 1969 Z28 with the 302 1980 chevy swb 4x4 1964 chevell Malibu SS 1976 K20, sold new originally out of my dads chevy dealership Members that I've met, over 200 probably closer to 300 in the 12 years I've been on this site, everyone I met "It was a pleasure" Last edited by teeitup; 10-17-2009 at 12:40 PM.

10-17-2009, 01:02 PM	#6
Arad68 Trucks N Tranzams Join Date: Dec 2002 Location: North Las Vegas, Nevada Posts: 816	Re: Parts lost in transit I have had problems in the past with Fedex and DHL for this. The claims process is a pain to say the least. Parts and other things have arrived by "neighbor" when they were accidentally delivered to the wrong address. I did have to go searching for a pair of $220 sunglasses that I bought on line. They were delivered to the same address, but on a different street. I didn't get them right away either. One of the guys that I talked to at the same address, different street told me he didn't receive any packages from Fedex. About a week later, his wife dropped off my new sunglasses saying that they felt guilty for keeping them. In my book that makes them good neighbors. I dropped the claim against Fedex. __________________ Don '68 Chevy LB 383 TH400/GV/373 posi '56 Chevy 4WD SWB '64 Chevy short stepside '79 Trans Am 455/TH2004R/12blt/4whldisc 95 Kia (Wifes car) 2002 S-10 extended cab pickup "God punishes small sins immediately"

10-17-2009, 01:08 PM	#7
mjensen Registered User Join Date: Jun 2006 Location: Utah Posts: 1,562	Re: Parts lost in transit You know, it's funny..I was about to call them and see if they could give me the GPS coordinates from the drop-off. I know they have to capture that when the information is uploaded. At least that way I could narrow my search __________________ Mike '69 GMC 3/4 ton 4x4 Build Thread

10-17-2009, 04:46 PM	#8
big mike71 Registered User Join Date: Mar 2009 Location: independence mo Posts: 2,111	Re: Parts lost in transit They just leave parts on your porch while your at work and anybody can take them. __________________ I'm not as good as I once was, But I'm as good once as I ever was.



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