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Old 11-28-2008, 06:45 PM   #1
lolife99
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Anyone ordered from ***************** LATELY?

I'm trying to place an online order and the "shipping calculator" is hosed up. Just wondered what I'm doing wrong.
It's late on Friday,... and from my past experiences with other companies,... that's not a good time to call.
Anyone else have this problem?
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Convert to disc brakes.
http://67-72chevytrucks.com/vboard/s...d.php?t=444823

Last edited by lolife99; 11-28-2008 at 06:46 PM.
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Old 11-28-2008, 07:41 PM   #2
crabalais
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Re: Anyone ordered from ***************** LATELY?

I had the same problem last weekend when I tried to order online. I just called that Monday morning and they took care of me.
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Old 11-28-2008, 07:57 PM   #3
lolife99
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Re: Anyone ordered from ***************** LATELY?

That's what I figured. I just wanted to make sure it wasn't just me. Thanks.
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Old 11-28-2008, 11:00 PM   #4
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Re: Anyone ordered from ***************** LATELY?

I ordered from them a couple weeks ago after their new site came up and it worked fine. I ordered lots of heavy stuff and the calculator was fine...3rd order was just a few fittings and the calculator showed $0 for shipping... I got free shipping.
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Old 11-28-2008, 11:26 PM   #5
Thorbecke Bros.
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Re: Anyone ordered from ***************** LATELY?

Quote:
Originally Posted by lolife99 View Post
I'm trying to place an online order and the "shipping calculator" is hosed up. Just wondered what I'm doing wrong.
It's late on Friday,... and from my past experiences with other companies,... that's not a good time to call.
Anyone else have this problem?
we are making some changes in the programming. pm me your order, name, and phone number and ill call you to get it dialed in.

jason
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Old 11-29-2008, 12:39 AM   #6
lolife99
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Re: Anyone ordered from ***************** LATELY?

PM sent. Thanks.
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http://67-72chevytrucks.com/vboard/s...d.php?t=444823
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Old 11-29-2008, 02:42 AM   #7
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Re: Anyone ordered from ***************** LATELY?

Now that's Customer Service ... Thanks Jason for personally taking care of a fellow board member!

Last edited by Shane; 11-29-2008 at 02:43 AM.
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Old 11-30-2008, 07:30 PM   #8
lolife99
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Re: Anyone ordered from ***************** LATELY?

Just wanted to update this thread. Jason called me today (Sunday) no less than 3 times to get my order. (stupid cell phone signal)
Anyway,... I just wanted to give him "props" for taking care of my small $ order on the weekend.
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Old 11-30-2008, 07:39 PM   #9
Mrwlliam
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Re: Anyone ordered from ***************** LATELY?

thats great customer Service.. i will use them for sure to get my things in line
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Old 11-30-2008, 10:26 PM   #10
mycool72
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Re: Anyone ordered from ***************** LATELY?

You can't go wrong with SD!
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Old 12-02-2008, 11:26 PM   #11
lolife99
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Re: Anyone ordered from ***************** LATELY?

OK,... UPDATE # 2.
I got a package from Suicide Doors delivered to my door step today! (Ordered Sunday,... delivered Tuesday!)
Man,... thats quick service!
Thanks, Jason.
I couldn't ask for anything more.
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Convert to disc brakes.
http://67-72chevytrucks.com/vboard/s...d.php?t=444823
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