Wtf??? - The 1947 - Present Chevrolet & GMC Truck Message Board Network

Ogier · 07-14-2004, 04:20 AM

I just went online to the ROckauto website to order some new rocker panels for my 69 chev and they wanted about $10.71 for one of them. This is a good price. When I clicked to order it, it told me that I was going to have to pay $73.70 in shipping to get it shipped to me in Oregon from somewhere in Central US time.

WTF???

Anyone do business with these folks before???

Ogier

krue · 07-14-2004, 06:09 AM

Nope, and after reading this I don't imagine I will ever do business with them! Try some of the vendors on the www.67-72chevytrucks.com homepage (on the left hand side).
BTW welcome to the board from South Mississippi!

Stryker67 · 07-14-2004, 06:17 AM

Get them from Goodmark.

Ogier · 07-14-2004, 06:30 AM

I have sent them an e-mail asking why the high shipping charges. Maybe this is just a website glitch.

Ogier

68C15 · 07-14-2004, 07:04 AM

I would much rather get stuff from board vendors & members. they help support this place & I think we should show our appreciation. not to mention they are straight with us & have high quality parts. try GMC Paul's JMO
Todd

68C15 · 07-14-2004, 07:05 AM

oops I forgot. welcome from SE South Dakota.

Putter · 07-14-2004, 08:48 AM

Welcome from Central Mississippi, too. Gotta' run...time for lock-down!

LUV2XCLR8 · 07-14-2004, 04:12 PM

Welcome 2 The Board From W. Tn., Board Vendors Give Discounts To
Board Members, Remember That, Most Of Us Here R Loyal To Them.

vtblazer · 07-14-2004, 06:04 PM

I just ordered a outer rocker from GMCPauls and in the description it say's
that their the same guage as the stock ones...can't beat that now can ya?
Like the others are saying, support our vendors and welcome to the board!

LUV2XCLR8 · 07-14-2004, 06:05 PM

VT, WHAT IN THE WORLD DO U NEED THOSE FOR, UR BLAZER'S BROTHER

Ogier · 07-14-2004, 06:10 PM

Well, I recieved a reply from them.

Quote:

Originally Posted by RockAuto Customer Service

I'm sorry you're so upset about the shipping cost, but please understand that the shipping cost of the parts is calculated by weight and size. They are also shipping from the East coast (New York and New Jersey) so shipping across the country is expensive for large heavy parts. I've double checked the shipping cost. This cost is correct. We have tried to find shipping companies that will ship these parts at a lesser cost, however, they are not reliable and their shipping times and guarantees do not match our current shipping services (FedEx, UPS and a Overnite Express). You may be able to find another website that will offer a lesser shipping cost, but they will usually mark up their part prices by 50% or more.

If you need further assistance please respond to this email or call us toll free at 1-866-762-5288.

Thanks for thinking of us,

Becky
RockAuto Customer Service
www.rockauto.com

Quote:

Originally Posted by Ogier

----- Original Message -----
From: Ron LeVine
To: service@rockauto.com
Sent: Wednesday, July 14, 2004 3:13 AM
Subject: Um, I don't think so

Greetings,

Your website is telling me that the rocker panel replacement piece that is going to cost $10.71 is going to have $78.02 in shipping charges. Not just no but HELL NO! There is no way that shipping on that part is going to be that much, I don't care if you have to ship it via the USS Enterprise and have it delivered personally by Cpt. Kirk it isn't going to cost that much.

Could you please double check the cost on the part and the correct shipping amount?

I am looking for new rocker panel replacement pieces for my 1969 Chevy Long Bed pickup. I need both sides.

My reply was as follows:

Quote:

Originally Posted by Ogier

We are talking about a part that weighs less than 5#. I ship products all over the world and don't have to pay that kind of shipping.

I found the exact same piece from another supplier that is charging me about $50.00 for both rocker replacement panels.

Incidently, yes, I am paying 50% more for the parts. they are costing me around $15.00 each instead of $10ish. However, the whole price including shipping for both was less than the shipping charge alone from your company.

Good luck. You are going to need it.

Ron

vtblazer · 07-14-2004, 06:29 PM

Quote:

Originally Posted by LUV2XCLR8

VT, WHAT IN THE WORLD DO U NEED THOSE FOR, UR BLAZER'S BROTHER

Yep, big brother needs a rocker but just that, nothing else

The second rocker I ordered is for the project blazer I have, the one with the sectioned tub/firewall. It's going to the body shop and becoming whole again.
I wasn't able to sell it as two parts at a reasonable price, so I'll spend the money to fix it and sell it as a totally rust free complete tub in epoxy primer at a substantial increase in cost

Pay me now or pay me later, I guess.

Vince M · 07-14-2004, 06:07 PM

I have had nothing but a bad experience with Rock Auto. I bought all new front end parts for my truck and all were Moog. When I got the parts they were different even though the part numbers were the same

. They were of different vintages and they probably would have fit but I returned them since they said they could not garauntee that they could ship two parts exactly the same. I am still waiting for my credit from them. I'd steer clear. The bottom line price is not alway the cheapest.

LUV2XCLR8 · 07-14-2004, 06:11 PM

Ouch Vince, Sorry To Here That, I Never Used Them Before, & I Won't

mindhive · 07-14-2004, 06:21 PM

Hey Ogier

First, welcome to the board. Second, I have rockers and other patch panels that are new, as in never used. If you want to make a trip to Klamath Falls sometime you can have what you want as in FREE or maybe I'll be coming over the hill one of these days then you will have to buy me a tank of gas. What do you need? I have inner and outer rockers, out riggers, cab corners and some other patch panels & misc parts.

Tim

P.S. If anybody else local wants to come get any of this stuff let me know what you need I don't have a whole lot but maybe I have what you need. I don't have time to ship stuff P/U only.

Mudder · 07-15-2004, 07:53 AM

Ogier why dont you contact Wes at Classic Heartbeat...........He's up there near you.

MOTHERTRUCKERS · 07-15-2004, 09:26 AM

2 rockers shipped from South Plainfield NJ to you is 21.09 shipping.

BobbyK · 07-15-2004, 10:28 AM

Kinda fishy.I was in Wa. State and bought a reman. eng. from a Co in New Jersey.I paid only $100.00 shipping.

Ogier · 07-21-2004, 01:11 AM

TTT,

Would the fellow who contacted me from Klamath Falls please send me an e-mail. I lost your contact info.

Incidently, I got some rockers from ClassicHeartbeat. They cost me $41.10 including shipping for both.

The parts are of great quality and I would recommend them over the &*#$heads that wanted $80.00 in shipping anytime.

Hope this helps.
Ogier

*dtlilly* · 07-21-2004, 01:32 AM

I'm glad you got what you needed, and welcome to the best truck board on the net from Americas Dairyland.

ed455 · 07-21-2004, 12:29 PM

Gotta watch that shipping thing on ebay as well. There are vendors who sell for ridiculously low prices and then charge a TON of shipping. It's a way to cheat ebay for auction fees which are charged by the selling price, not on shipping and handling. If a product is WAY too cheap on ebay, scroll down and check the shipping. I've been caught by that racket ONCE.

*Randy70C-10* · 07-21-2004, 07:45 PM

Classicheartbeat is Wes's company. He's a board member as well. You can't go wrong with the board venders, they support the hobby 100%.

**Classic Heartbeat** · 07-21-2004, 08:33 PM

We have them at $14.95 each and the shipping will run you about $12.00. The best part is you should receive them over night.... (Depending on how far south you are) WES www.ClassicHeartbeat.com

07-14-2004, 04:20 AM	#1
Ogier Chopper/Painter Join Date: Jul 2004 Location: Medford, Or. Posts: 284	RockAuto Sucks!!! formerly WTF!!! I just went online to the ROckauto website to order some new rocker panels for my 69 chev and they wanted about $10.71 for one of them. This is a good price. When I clicked to order it, it told me that I was going to have to pay $73.70 in shipping to get it shipped to me in Oregon from somewhere in Central US time. WTF??? Anyone do business with these folks before??? Ogier Last edited by Ogier; 07-14-2004 at 06:12 PM.

07-14-2004, 06:09 AM	#2
krue Designated A-hole! Join Date: Mar 2003 Location: South Mississippi Posts: 36,448	Nope, and after reading this I don't imagine I will ever do business with them! Try some of the vendors on the www.67-72chevytrucks.com homepage (on the left hand side). BTW welcome to the board from South Mississippi! __________________ "If it ain't broke, fix it 'til it is!" Being stupid ain't illegal. We're Still Debt Free Except for the House!!! www.daveramsey.com 70 GMC SWB Stepside project "Green Booger" soon to be 6.0l/4l80e 93 S-10 "Poppaw's Truck"

07-14-2004, 06:17 AM	#3
Stryker67 Registered User Join Date: May 2004 Location: Fayetteville, Ga. Posts: 150	Get them from Goodmark. __________________ [FONT=Georgia] If nothing else, we can all serve as a bad example. We don't know what we don't know. The world needs ditch-diggers too.

07-14-2004, 07:04 AM	#5
68C15 blood type; Retumbo Join Date: Jan 2004 Location: next to my reloading bench Posts: 10,269	I would much rather get stuff from board vendors & members. they help support this place & I think we should show our appreciation. not to mention they are straight with us & have high quality parts. try GMC Paul's JMO Todd __________________ Man rule #77...if you own a 67 stepside with a caddy 472 you will never be in danger of loosing you man card

07-14-2004, 07:05 AM	#6
68C15 blood type; Retumbo Join Date: Jan 2004 Location: next to my reloading bench Posts: 10,269	oops I forgot. welcome from SE South Dakota. __________________ Man rule #77...if you own a 67 stepside with a caddy 472 you will never be in danger of loosing you man card

07-14-2004, 06:30 AM	#4
Ogier Chopper/Painter Join Date: Jul 2004 Location: Medford, Or. Posts: 284	I have sent them an e-mail asking why the high shipping charges. Maybe this is just a website glitch. Ogier

07-14-2004, 08:48 AM	#7
Putter More Cowbell.... Join Date: Mar 2004 Location: Puckett, MS Posts: 3,569	Welcome from Central Mississippi, too. Gotta' run...time for lock-down! __________________ *There once was a member from Puckett.....Who ( fill in the blank blank blank* ) bucket**

07-14-2004, 04:12 PM	#8
LUV2XCLR8 The LuvShack Garage Join Date: Jan 2004 Location: Maple Grove, TN (West Side) Posts: 30,468	Welcome 2 The Board From W. Tn., Board Vendors Give Discounts To Board Members, Remember That, Most Of Us Here R Loyal To Them. __________________ Owner/Op: "TN Classic Transport Carriers" The Toy: "Square Vette" 72 Hybrid Blazer Toy Barn: "LuvShack" 40 x 60 x 20 Shop Tow Piggy:"Maddy" 88 Silverado 3500 Hauler: "Feathers" 14 Aluma 8218T

07-14-2004, 06:04 PM	#9
vtblazer Registered User Join Date: Oct 2003 Location: Central Vermont Posts: 8,537	Rockers I just ordered a outer rocker from GMCPauls and in the description it say's that their the same guage as the stock ones...can't beat that now can ya? Like the others are saying, support our vendors and welcome to the board!

07-14-2004, 06:05 PM	#10
LUV2XCLR8 The LuvShack Garage Join Date: Jan 2004 Location: Maple Grove, TN (West Side) Posts: 30,468	VT, WHAT IN THE WORLD DO U NEED THOSE FOR, UR BLAZER'S BROTHER __________________ Owner/Op: "TN Classic Transport Carriers" The Toy: "Square Vette" 72 Hybrid Blazer Toy Barn: "LuvShack" 40 x 60 x 20 Shop Tow Piggy:"Maddy" 88 Silverado 3500 Hauler: "Feathers" 14 Aluma 8218T

07-14-2004, 06:07 PM	#13
Vince M Senior Member Join Date: Apr 2000 Location: Orlando, FL Posts: 1,076	I have had nothing but a bad experience with Rock Auto. I bought all new front end parts for my truck and all were Moog. When I got the parts they were different even though the part numbers were the same . They were of different vintages and they probably would have fit but I returned them since they said they could not garauntee that they could ship two parts exactly the same. I am still waiting for my credit from them. I'd steer clear. The bottom line price is not alway the cheapest. __________________ ............................................................ 68 Chevy CST SWB w/LS1, carb & 700r4. Golden Anniversary clone with a few improvements.

07-14-2004, 06:11 PM	#14
LUV2XCLR8 The LuvShack Garage Join Date: Jan 2004 Location: Maple Grove, TN (West Side) Posts: 30,468	Ouch Vince, Sorry To Here That, I Never Used Them Before, & I Won't __________________ Owner/Op: "TN Classic Transport Carriers" The Toy: "Square Vette" 72 Hybrid Blazer Toy Barn: "LuvShack" 40 x 60 x 20 Shop Tow Piggy:"Maddy" 88 Silverado 3500 Hauler: "Feathers" 14 Aluma 8218T

07-14-2004, 06:21 PM	#15
mindhive Registered User Join Date: Jul 2003 Location: Mountain Home ID Posts: 85	Hey Ogier First, welcome to the board. Second, I have rockers and other patch panels that are new, as in never used. If you want to make a trip to Klamath Falls sometime you can have what you want as in FREE or maybe I'll be coming over the hill one of these days then you will have to buy me a tank of gas. What do you need? I have inner and outer rockers, out riggers, cab corners and some other patch panels & misc parts. Tim P.S. If anybody else local wants to come get any of this stuff let me know what you need I don't have a whole lot but maybe I have what you need. I don't have time to ship stuff P/U only.

07-15-2004, 07:53 AM	#16
Mudder Registered User Join Date: Feb 2001 Location: East Central, MO Posts: 11,336	Ogier why dont you contact Wes at Classic Heartbeat...........He's up there near you.

07-15-2004, 09:26 AM	#17
MOTHERTRUCKERS Registered User Join Date: Dec 1999 Location: BRADENTON FLA Posts: 3,269	2 rockers shipped from South Plainfield NJ to you is 21.09 shipping. __________________ Rest in Peace Ed. Thanks for all the good times.



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07-15-2004, 10:28 AM	#18
BobbyK Registered User Join Date: May 2000 Location: Petrolia,Ontario,Canada but working in Port Huron,Mi. Posts: 1,772	Kinda fishy.I was in Wa. State and bought a reman. eng. from a Co in New Jersey.I paid only $100.00 shipping. __________________ 71 blazer,350SBC,approx.375HP,700R4,factory GM TPI.Dual electric fans,33x12.5x15 ATR on stock suspension. Petrolia,Ontario,Canada but working in Port Huron,MI. See ALL my Blazer pic's HERE

07-21-2004, 01:11 AM	#19
Ogier Chopper/Painter Join Date: Jul 2004 Location: Medford, Or. Posts: 284	TTT, Would the fellow who contacted me from Klamath Falls please send me an e-mail. I lost your contact info. Incidently, I got some rockers from ClassicHeartbeat. They cost me $41.10 including shipping for both. The parts are of great quality and I would recommend them over the &*#$heads that wanted $80.00 in shipping anytime. Hope this helps. Ogier

07-21-2004, 01:32 AM	#20
dtlilly Account Suspended Join Date: Jan 2003 Location: Shadow of Lambeau Field Posts: 5,597	I'm glad you got what you needed, and welcome to the best truck board on the net from Americas Dairyland.

07-21-2004, 12:29 PM	#21
ed455 Captain Ed Join Date: Jul 2003 Location: Port Charlotte, FL Posts: 1,241	Gotta watch that shipping thing on ebay as well. There are vendors who sell for ridiculously low prices and then charge a TON of shipping. It's a way to cheat ebay for auction fees which are charged by the selling price, not on shipping and handling. If a product is WAY too cheap on ebay, scroll down and check the shipping. I've been caught by that racket ONCE.

07-21-2004, 07:45 PM	#22
Randy70C-10 Account Suspended Join Date: Mar 2001 Location: Virginia Beach, Va. U.S.A. Posts: 15,320	Classicheartbeat is Wes's company. He's a board member as well. You can't go wrong with the board venders, they support the hobby 100%.

07-21-2004, 08:33 PM	#23
Classic Heartbeat Project Junkie! Fishing Poor!! Join Date: Dec 1999 Location: Olympia,Wa. 98512 Posts: 10,766	We have them at $14.95 each and the shipping will run you about $12.00. The best part is you should receive them over night.... (Depending on how far south you are) WES www.ClassicHeartbeat.com __________________ On-line catolog Classic Heartbeat Pickup Parts WEHEPP@comcast.net Call us Toll Free (888) 338-2502 Like Us on Facebook No appointment necessary. 72 BB Chevy Custom Deluxe / Custom Camper 67 I-6 (Soon to be 5.7 LS1) Panel 68 BB Chevy Short Bed 72 6.0 LQ9 Short Bed Chevy 4X4 Olympia's fastest growing truck parts supplier. Olympia's home for Wayward Chevys

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