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Old 03-28-2002, 08:37 PM   #1
67Jeff
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Thumbs down Problem with Mothertruckers

Has anyone had any problems with Mothertruckers? Like buying parts and not getting sent to them.
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Old 03-28-2002, 09:12 PM   #2
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Red face

How long have the parts been on order? Have you called them and what was their reply? If they shipped you can get the parts traced. It might be their supplier is late on shipping parts to them. Remember...Most suppliers are middle businesses and they are resellers for the manufactures. As you can see a lot of reasons on why something has not been shipped and questions have to asked so one can get answers. We are lucky...Try getting parts for old Dodge ot IH trucks. At least we have suppliers to go through...and a lot of them.
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Old 03-28-2002, 09:31 PM   #3
67Jeff
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Drove to down to them on 3-16-02 and bought some parts and got a very gooood deal. Just the parts they didn't have on hand they said they would ship me. They called there parts suppilier and they had the parts. Come Monday they would get them and UPS to me,and I would recieve them by Friday. I have e-mailed and got no response.
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Old 03-28-2002, 09:33 PM   #4
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Bought a windshield washer pump from Ed, had it in a couple days.

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1970 GMC K25 Custom
Chesapeake, VA
My 70 GMCor Webshots http://community.webshots.com/user/70gmc

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1970 K25, 8' stepside bed 350/465/205 44 up front, 60 in the rear 4.10s rolling on 33" Dunlop MTs
1986 K5, 350/465/208 Dana 60/14 bolt from a cucv 36" Super Swampers TSL/SX
1983 K20 w/ CUCV axles, 350/700R4/208 sitting on 37" Goodyears
1986 M1031 6.2 diesel, TH400/NP205 locker in the rear and a LS in the front, all stock for now.....
1986 K30, 350/400/205 dana 60 and 14 bolt. I kept the drivetrain. Body/bad and chassis are gone.
1981 K30, 350/465/205 dana 60 and dually 14 bolt. Has a G80, and a flat bed. Going to replace the flat bed.

1985 K20, 350/400/208 10 bolt and SF 14 bolt. I wonder where I can find some 1 tons. Hmmmmm
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Old 03-28-2002, 09:34 PM   #5
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Very unusual. Ed is good people. I have bought from him and he was a pleasure to work with.

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68C10
1968 C10 SWB No Options but 40K original miles
1967 K20 LWB 283 4-speed
South Plainfield, NJ
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1968 C10 SWB No Options but 40K original miles
1967 K20 LWB 283 4-speed
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Old 03-28-2002, 09:38 PM   #6
67Jeff
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ED was very nice and helpful, just can't reach him. I'm not downing Mothertruckers,just wanted feed back.
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Old 03-28-2002, 09:40 PM   #7
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Talked to Ed the other Day. He said he was dealing with some storm damage to his house down there. That may have him tied up.

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Hoboken, N.J.(home)/ Washington, D.C.(work)

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Old 03-28-2002, 09:51 PM   #8
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Good to know! Thanks for the info Scull67.
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Old 03-29-2002, 09:08 AM   #9
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He's great to work with but very busy so it is sometimes hard to catch him. He won't do you wrong. If you do catch him by phone, be ready to talk cause he just loves talking trucks!

------------------
1969 C20 4x4 with roughly 6" lift and 35's
residing near Rose Hill, Kansas

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Old 03-29-2002, 10:06 AM   #10
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67Jeff, I dealt with Ed, just last month. Drove down there and picked up a parts truck and hauled it back up to Jacksonville. He was very nice and I don't think that he would try to rip any one off. I have not heard anything but good about him.

By the way I see that you are in Jacksonville, aslo...I hadn't found another member from jax, we will have to chat.

later

------------------
Sean
1971 SWB Frame up Project (going to be street truck)
83 C10 LWB (new daily driver)
Jacksonville, Florida


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Old 03-29-2002, 10:37 AM   #11
boilrman
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Unhappy

Sorry to be the one to have the bad news. But he ordered shirts in the first round and I never got the $$ for them. Couldnt get an answer by email couldnt reach him by phone.

I understand if you a really busy with the business and things, but you should stick to your word.

I finally sold off the shirts to other board members.

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1998 Yamaha V-Star 650
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Old 03-29-2002, 02:24 PM   #12
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Boilrman,
Sorry to hear that! I've dealt with him and had great luck! It's been a couple of years, but I wouldn't think he'd change. I assume he's busy...
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Old 03-29-2002, 07:08 PM   #13
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Ed has always been helpful and prompt with me.......
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Old 03-29-2002, 07:12 PM   #14
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Ed has ALWAYS done me well....
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Old 03-29-2002, 07:57 PM   #15
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I also have had good luck with Ed, but I know he does get quite busy. And he is a very nice person to talk to on the phone.
Travis.
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Old 04-03-2002, 09:40 PM   #16
67Jeff
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I have not been on for a few days, but still haven't gotten a hold of Ed at Mothertruckers.I call every other day and his employees haven't heard from him or seen him. Whats wrong with this picture.
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Old 04-03-2002, 10:05 PM   #17
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I have delt with ED in the past and he always treated me right. HE has cancer maybe he is having problems.

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67 GMC Stepside(UNDER CONSTRUCTION)
67 GMC Custom
67 Chevy C-30



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Old 04-10-2002, 02:09 PM   #18
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I got a quote on some parts from him before Christmas, told I had to save up the cash,he said no problem,call him back. When I did,he didn't return my call,or the several emails I sent him. Ended up going to GMCPAULS and Vintage Chevy Trucks. Ended up getting a better deal,and the parts were here in days. Very happy with both suppliers. I heard good things about Ed,and he was helpful when I talked to him,but the $ was burnin a whole in my pocket !!

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1968 SWB Stepside, pwr disc brake and tilt pwr steering, 5 spd tranny, HEI,Accel coil,K&N filter,3 bolt seatbelts, original i6 and wood bed, seat from an 89 Chevy, front and rear sway bars, moved gas tank to under the bed, headman hedders, new chrome bumpers,one wire alternator,WORK IN PROGRESS,Daily driver, 20 MPG, Freeland MI

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1968 SWB Stepside, 250,pwr disc brake and tilt pwr steering, 5 spd tranny, HEI,Accel coil,K&N filter,Seat from a later truck with built in seatbelts, front and rear sway bars, moved gas tank to under the bed, headman hedders, new chrome bumpers,one wire alternator,Weber k550cub carburator...WORK IN PROGRESS, Freeland MI , Just bought a 72 Jimmy!!!!!!!!!!!
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Old 04-10-2002, 06:50 PM   #19
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I'm dealling with Ed right now. Ordered some parts on 3-31-02 still haven't recieved them. Wife called them yesterday and was told that their computer had gone down and they lost all thier orders that came in online. They had somebody trying to retrieve the info from their hard drive. Was told it was no big deal because my card hadn't been charged and we had to argue that fact because we had an invoice # and our card had been charged. Was told they would call back in hour. NO call. She called back and talked to Ed himself and he said he would have to check into that and he would call back. No call. Called today, the man she talked to didn't know anything new and he would call back tomorrow by noon. Also said he would have Ed email me tonight. So we will see. Not slamming him just giving info like the question was asked. I'll give anybody a chance, SH@t happens.

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68 c-10,91 sportside bed,350 .030 over,4 bolt,10-1 comp,1.6 Harland Sharp roller rockers,edelbrock rpm cam and intake w/750 carb, 700r4, 3.73 gears,Jacabbs Electronic Igntion. ZR-1 roll pan, filled tailights.Parts bought but not installed>> 1985 front disc suppension, ford 9" posi with disc.Cab corners,foor boards,rockers, cab braces, Phatom grill. Steel Horse leather seats with console. My wife is gonna kill me.
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68 c-10,91 sportside bed,350 .030 over,4 bolt,10-1 comp,2.05 intake/1.94 exhaust,1.6 Harland Sharp roller rockers,edelbrock rpm cam and intake w/750 carb, 700r4, 3.73 gears,Jacabbs Electronic Igntion w/Accel HEI distributer and super coil. ZR-1 roll pan, filled tailights. Blazer tank. Hidden hitch. 2 1/2" Flowmaster 40's. Parts bought but not installed>> ford 9" posi with disc. CCP front and rear lowering kit 4/5. Cab corners,foor boards,rockers, cab braces, Phatom grill, Painless wiring kit.
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Old 04-10-2002, 06:57 PM   #20
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Sounds like they're having problems, but not telling people about it. They need a PR department!

If I were them I'd handle it like WES and email everyone explaining what's going on. That means a whole lot more than silence in my opinion.

------------------
'69 3/4 ton C20 2wd w/ 350ci/400THM and a wood bed!
'69 3/4 ton Custom 20 2wd w/ ORIGINAL 350ci/4sp Manual and a wood bed (parts beast).
Seattle, WA.

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Old 04-10-2002, 08:21 PM   #21
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i ordered a fuel tank fro them a while back. Appaerntly it was on back order even at the supplier. I did finally get tho and im satisfied wit it. I would order from them again if i needed somethign.
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Old 04-11-2002, 11:54 AM   #22
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I am sick of dealing with them down there. I just sent him an e-mail and he won't answer it at all. They don't do a damn thing to help you out. I bought about $2,000 in parts from them and they won't lift a finger to help because parts aren't working the best. Wish a person could get some help from these guys

------------------
72 Chevy C/10
87 Chevy Silverado 4X4 www.geocities.com/chevylwb/chevylwb.html
Aberdeen South Dakota




[This message has been edited by 72chevyLWB (edited April 11, 2002).]
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Old 04-11-2002, 03:16 PM   #23
Vince M
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For us Florida residents 6% sales tax is added on so I usually shop around. I have visited Ed and also placed orders through him direct and won bids through him on eBay. I prefer to shop elsewhere and say no more.

------------------
Orlando,FL
72 Chevy 4x4 3/4T CustomCamper w/SB 406

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Old 04-11-2002, 05:44 PM   #24
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Wife had to call them today. I got no return phone call or email. Was told that my parts were shipped today from Ohio. Guess that is where his supplier is. Should receive in couple of days. I'm ready to put my truck back together.
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68 c-10,91 sportside bed,350 .030 over,4 bolt,10-1 comp,2.05 intake/1.94 exhaust,1.6 Harland Sharp roller rockers,edelbrock rpm cam and intake w/750 carb, 700r4, 3.73 gears,Jacabbs Electronic Igntion w/Accel HEI distributer and super coil. ZR-1 roll pan, filled tailights. Blazer tank. Hidden hitch. 2 1/2" Flowmaster 40's. Parts bought but not installed>> ford 9" posi with disc. CCP front and rear lowering kit 4/5. Cab corners,foor boards,rockers, cab braces, Phatom grill, Painless wiring kit.
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Old 04-19-2002, 09:31 PM   #25
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In answer to anybody having problems with mothertruckers I am back in the shop full time again and the worker I had has been fired!! Any customer that has a problem with me should call 1 866 755 6772 toll free and I will do my best to solve the problem. I don't make the parts myself but rely on the company that supplies the parts to me to let me know if there is a problem with getting the parts to customers in a timely fashion. 99% of the time there is no problems but sometimes there are problems as with any business. Back orders from suppliers are more often now because the demand for 67-72 parts has increased 800% in 5 years and the companies making these parts can't keep up with the demand. Since I have been back in the shop I have turned down or told customers to call back next week with their orders because I don't know when we will have the part they need. If anybody has ordered a part from me and has not recieved it PLEASE e-mail or call the above phone number 10am to 5pm monday-friday or 10am-2pm saturday eastern standard time and if I am not available leave your phone # with ED HAGEN and I will call you back that day. To those of you who have heard that mothertruckers is for sale the answer is yes but only to a qualified buyer. I have had many buyers but turned them down because they did not have the same feelings for 67-72 trucks that I do,they just wanted to make money and did not know anything about trucks. My cancer is under control and my computer is up and running for e-mails or questions but our webserver is very slow at adding or deleting parts on our online catalog so please bear with us till I learn how to operate this damn thing (going to computer classes) it's jibberish to me. CRASH DAMN NOT AGAIN!

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www.mothertruckers.net



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