gmc pauls

[bdydrp97s10]

alot of other ppl on here have had good expeirences with GMC pauls, and i hoped that i would to....

in the other thread i was asking why shipping was so high from them, and nobody really gave me a good answer.. there are other ppl that even say they have gotten free shipping from him...

well on the december 27 i ordered two inner door patches, two outter door patches , and one rocker panel.. a combined weight of 40 pounds... 53 dollars to ship it just sounded funny to me... anyways fast forward to today the packeage comes in.. i see that it has been drop shipped from NJ..
i just figured since it came from NJ thats why it cost so much to ship. But just to make sure i took the package to a UPS store to check shipping back to the samw adress.

Guess what shipping to return it was $23.. i overpayed $30 for shipping, thats just shady to me, i dont know why he would overcharge for shipping like that?? and on top of that i ordered on the 27 of december and it didnt even ship until january third...

im just mad that he trys to make more on shipping, if he needs more money to cover the cost of the parts he should just factor that into the cost of his products like everyother company out there does, rather than trying to slip that extra $30 by the customer, it just seems underhanded to me?????

sorry for the rant....

[1966gmc]

Yeah man that sucks.My G/F was goin to order some lenses for my truck from another company and they wanted 50 bucks to guarantee they were here before christmas.She call the first week of Dec FFS.They weigh less than a pound.I really hate some of these companies these days

[jkaylor68gmc]

Not only do companies do this but I had a similiar experience on the board.

[pcmcobra]

It's a shame a lot of companies do this. Shop around, find best price WITH shipping.
You have to laugh at the "low price" marketing ploy of some folks, especially the ebayers, for example, to ship 10 5/16x1" bolts, $8.
I usually shop a lot of different places online, some have better deals than others, including shipping.

[72freak]

If it was drop shipped there is a VERY good chance that that was the price quoted/charged to them also....You might want to contact GMC Pauls first to find out what happened......They are honest people and they will telll you if it was them or the original vendor.

Also...remember....a lot of operations did not work between Christmas and New Years....so that would probably explain the delay in the product being sent>

[panhandler62]

Have you contacted him? Shipping can get complex sometimes and mistakes happen.

[bdydrp97s10]

nope havent contacted him, dont really care to... im not going to but from him anymore whether shipping was jacked up by him or the supplier..

i tryed doing the same order on his website and the shipping quoted was $65

so if you order on line the shipping gets even more rediculous??????

[bdydrp97s10]

i think they should just be straight forward with people and charge what they need to charge to make their money, rather than try to make it by slipping a few extra dollars in there in the shipping cost.. that goes for all companies not GMC pauls.

i would much rather just pay the extra money in the original cost rather than have the company try to pull the wool over my eyes by charging more for shipping.

[Billla]

Originally Posted by bdydrp97s10

nope havent contacted him, dont really care to...

If you haven't contacted the vendor, then you shouldn't be posting here. If you haven't even offered them the chance to make it right or explain...then what's the point?

[Old Chevy Mech]

I'm not defending GMCPauls at all, lets set that straight. My only thought is do you feel that any amount over what the UPS people wanted is wrong? In this particular case, if it was me I would figure that; $23 for the UPS people, and $10 for my time & labor in packaging, handling and delivering to the UPS pick up point (in this case he probably has a regular pick up set up with UPS, where I do not).
$30 over does seem like something went wrong though. Have you contacted them and asked?

Frank

[lyrikz]

Originally Posted by Old Chevy Mech

I'm not defending GMCPauls at all, lets set that straight. My only thought is do you feel that any amount over what the UPS people wanted is wrong? In this particular case, if it was me I would figure that; $23 for the UPS people, and $10 for my time & labor in packaging, handling and delivering to the UPS pick up point (in this case he probably has a regular pick up set up with UPS, where I do not).
$30 over does seem like something went wrong though. Have you contacted them and asked?

Frank

Of course not, his is going to complain about it and not just pick up the phone to see if it was a simple mistake.

[Tim Christian]

You could of just drove to Rogersville from Johnson City for $20.00 worth of gas and picked the parts up.

[LUV2XCLR8]

[bdydrp97s10]

tim, i am well aware of your store now.... but when i placed the order i didnt know you were in existance.. i would have just drove to rogersville and got the parts if i knew you were there


ill be looking for your booth at the gray swap meet... i need some fenders and i dont want to pay the shipping charges for shipping on those. what do you chrage for a left and right fender for a 68

[panhandler62]

How you handle it is up to you, but I've always known Paul to be a stand up guy. Personaly -- I would find out if the expensive shipping was an error he might be inclined to put right.

If he doesn, he doesn't but if he does --- sounds like a $30 phone call and a fast cure for acid reflux to me.

[kevinr1970]

It sounds to me like you need to talk to GMC Pauls if you are truly looking for an answer to your question?

Originally Posted by bdydrp97s10

....in the other thread i was asking why shipping was so high from them, and nobody really gave me a good answer...

For comparison I just shipped a Mt. bike frame from Seattle to Chicago. It weighed 18 lbs and cost $53.64 to ship. 40 lbs for $53 doesn't seem out of line?
I am not defending GMC Pauls as I have never ordered anything from them but as was said before, you should at least talk to them before slamming them.

Originally Posted by bdydrp97s10

... a combined weight of 40 pounds... 53 dollars to ship it just sounded funny to me... i just figured since it came from NJ thats why it cost so much to ship. But just to make sure i took the package to a UPS store to check shipping back to the samw adress.

Guess what shipping to return it was $23.. i overpayed $30 for shipping,

[jb4short]

The shipping costs usually reflect more than just the freight weight (though $23.00 seems cheap for 40lbs.). There's dimensional weight (with door bottoms the package had to be over 45" long), packing materials, labor, etc.

Also; you should have been aware of how much you were being charged for freight before completing the sale

Doesn't seem right to blow a guy up when you knew what you were agreeing to.

[72armyswbtruck]

I understand your frustration, however it is common practice for companies to charge shipping prices greater than what they actually pay, I just paid nearly $20 bucks shipping on arm rest from brothers and the arm rest were only 30 bucks, that is crazy, they fit in a flat rate USPS box for 10 bucks.
My point is that this is not an uncommon practice.
JM2C

Originally Posted by bdydrp97s10

alot of other ppl on here have had good expeirences with GMC pauls, and i hoped that i would to....

in the other thread i was asking why shipping was so high from them, and nobody really gave me a good answer.. there are other ppl that even say they have gotten free shipping from him...

well on the december 27 i ordered two inner door patches, two outter door patches , and one rocker panel.. a combined weight of 40 pounds... 53 dollars to ship it just sounded funny to me... anyways fast forward to today the packeage comes in.. i see that it has been drop shipped from NJ..
i just figured since it came from NJ thats why it cost so much to ship. But just to make sure i took the package to a UPS store to check shipping back to the samw adress.

Guess what shipping to return it was $23.. i overpayed $30 for shipping, thats just shady to me, i dont know why he would overcharge for shipping like that?? and on top of that i ordered on the 27 of december and it didnt even ship until january third...

im just mad that he trys to make more on shipping, if he needs more money to cover the cost of the parts he should just factor that into the cost of his products like everyother company out there does, rather than trying to slip that extra $30 by the customer, it just seems underhanded to me?????

sorry for the rant....

[1LoC10]

you do know you pay for shipping AND handling right?.. the parts dont round them selves up, jump in a box, and go off to shipping

[Old Chevy Mech]

Originally Posted by 1LoC10

the parts dont round them selves up, jump in a box, and go off to shipping

They dont?

Frank

[bdydrp97s10]

Originally Posted by 1LoC10

you do know you pay for shipping AND handling right?.. the parts dont round them selves up, jump in a box, and go off to shipping

are you sure

i guess ill just have to get used to this, as everybody says its common practice..

and for the guy that shipped the mountain bike--- last week i shipped two lower control arms, they weighed 60lbs combined, they went from tennessee to new york in two days, and it only cost the guy i shipped them to $25..

[kevinr1970]

Originally Posted by bdydrp97s10

and for the guy that shipped the mountain bike--- last week i shipped two lower control arms, they weighed 60lbs combined, they went from tennessee to new york in two days, and it only cost the guy i shipped them to $25..

I just double checked my checking account and it was actually $56.72.
BUT, I forgot I had it insured for $1000. Not sure how of the $56 that was?
My bad.


I still think you should give GMC Pauls a call just to find out why it was so much. Again, not defending the place but paying TWICE what shipping should be would have me curious enough to call.

As for paying "handling" on things like this, it just seems wierd since their business IS handling parts. To charge you for it in addition to the "price" just seems strange. I am not saying they shouldn't be making money on the transaction, but should'nt that be covered with their markup?

[bdydrp97s10]

like i said, i dont really care anymore...

bad6772- that really suck that you drove all that way and they burnt you like that.. i dont know why they would tell you repeatedly that they had the parts in stock??

i dont know what you ordered, everything i oredered was dropshipped from another company.. that might explain why they didnt have anything there?? they probably just mark the prices up on other campanys goods and have tehm send them to you...

cause when i called there to order, some lady said "WE" will box thwm up and ship them out as asap... but they just called whoever and had tehm send me the stuff

[bad6772]

well i have been watching this thread, so i figured i would chime in with my dealings with GMC Pauls...i have been buying from paul for over 7 years now...3-4months ago, i sent an email with some questions and parts availabilty and a day to pick up< is in the same state is me> Got a reply email stating all parts were there and we agreed on a date...so me and the wife got up early on a saturday, and headed out for the 3 hour.<one way trip) .called about 20 mins away and was told our parts were being pulled..Ha..... not only was our parts not being pulled when we got there ,but none of the parts i ordered was there NONE OF THEM...pissed was a understatement....But being calm before the storm... i figured things happen..Anyways..i then set to order everything that i drove there for (which i could have just done that from my house) .total came out to 408.56 ..(that included shipping) i laid out 420.00, and was told that they didnt have change, and that they would have to go the local quickie mart and get me change....i then stated that i had drove for 3 hours to get there for parts that was supposed to be there,and couldnt they just wave the 8 dollars...and i was told no sorry.... so i then decided this just wasnt the deal i wanted. i picked up my cash and me and the wife headed for the door.. I guess business is good to lose 400 dollars over 8 dollars....So basically i wasted 7 hours of my day plus fuel ( 55 dollars ) ...I did not deal with Paul directly,but it is his company with his name on it..
I also want to add i am not trying to bash or hijack this thread but this is my dealings with GMC pauls...it really gripes my arse to i have spent well over 5 grand with GMC pauls and this is how i was done.....VERY SAD...i hope that whatever is going on there gets fixed... i like paul and like dealing with HIM....not someone who makes me feel like i am a pain in their arse and im bugging them.... also there were two other site venders who got me all my parts, and i have made more orders through them and they made me feel wanted as a customer and a fellow truck guy....

[GMCPaul]

Originally Posted by bad6772

well i have been watching this thread, so i figured i would chime in with my dealings with GMC Pauls...i have been buying from paul for over 7 years now...3-4months ago, i sent an email with some questions and parts availabilty and a day to pick up< is in the same state is me> Got a reply email stating all parts were there and we agreed on a date...so me and the wife got up early on a saturday, and headed out for the 3 hour.<one way trip) .called about 20 mins away and was told our parts were being pulled..Ha..... not only was our parts not being pulled when we got there ,but none of the parts i ordered was there NONE OF THEM...pissed was a understatement....But being calm before the storm... i figured things happen..Anyways..i then set to order everything that i drove there for (which i could have just done that from my house) .total came out to 408.56 ..(that included shipping) i laid out 420.00, and was told that they didnt have change, and that they would have to go the local quickie mart and get me change....i then stated that i had drove for 3 hours to get there for parts that was supposed to be there,and couldnt they just wave the 8 dollars...and i was told no sorry.... so i then decided this just wasnt the deal i wanted. i picked up my cash and me and the wife headed for the door.. I guess business is good to lose 400 dollars over 8 dollars....So basically i wasted 7 hours of my day plus fuel ( 55 dollars ) ...I did not deal with Paul directly,but it is his company with his name on it..
I also want to add i am not trying to bash or hijack this thread but this is my dealings with GMC pauls...it really gripes my arse to i have spent well over 5 grand with GMC pauls and this is how i was done.....VERY SAD...i hope that whatever is going on there gets fixed... i like paul and like dealing with HIM....not someone who makes me feel like i am a pain in their arse and im bugging them.... also there were two other site venders who got me all my parts, and i have made more orders through them and they made me feel wanted as a customer and a fellow truck guy....

I apologize for us not having the drop spindles in stock that weekend you arrived I've gone back and researched when we emailed back and forth on the inventory we had and at the time you inquired a week before coming we had 3 sets of them but during that week all 3 sets sold and shipped, we did have the u-bolts in stock still and had explained that the brake lines shipped direct from the manufacturer. In a perfect world my daughter that agreed to meet with you on a Saturday when we were closed would have been informed that all 3 sets sold and shipped and she could have notified you of such but she didn't know thus she was extremely perplexed as to why there were none where they belong when she went out to pull them, there was no change available because we've been broken into twice and all money goes into a safe on Friday at closing and she does not have access to the safe, she did offer to go get change and come right back maybe a 5 minute delay which you declined, and if I had been there I would have waved the $8.00 but I wasn't and my daughter did not feel it was her place to without approval. She now knows differently and also knows that in the future if shes not sure to try to contact me for approval.
I'm extremely sorry you were inconvenienced and drove that far without the drop spindles being there and they should have been told to call the Friday before coming to make sure they were still in stock as our inventory changes daily due to others buying parts for their trucks.
My Apologies!!!!!
Paul @ GMCPauls