Good customer service - compliments of Early Classic - The 1947 - Present Chevrolet & GMC Truck Message Board Network

MisterE72 · 02-28-2008, 07:37 AM

I am truely impressed with Mark and the folks at Early Classic Enterprises. Those of you that keep up with my build thread know that on Sunday I found I had a bad tie rod end. It was new, although I had bought it as part of a complete kit back in 2006. I called ECE yesterday and guess what the UPS dropped off today? Yup, a new tie rod end, sleeve, and a return label so I dont have to pay for shipping the bad tie rod back. WOW. I don't know if they are members of this board, but either way my hat goes off to everyone at ECE. MisterE

slammed1 · 02-28-2008, 08:37 AM

I still have their T-Shirt from when I ordered from them,great group of guys. Glad you got the new parts.

fastom · 02-28-2008, 08:59 AM

I have used Early Classic for the majority of all the parts on my truck. The only parts I have purchased elsewhere have been for parts ECE can't get.

I'm always impressed with the parts and customer service I receive from ECE.

shifty · 02-28-2008, 09:09 AM

I have so many of their stickers laying around at work, it's almost silly. Seriously - I get 2-4 per order. They're on the garbage cans, my monitors, hidden under my desk, on the windows

I justh ad to place an order with them today, actually, for my 2.5" drop spindles. I actually need to get some tie rods, too, but ... gonna hafta wait

slammed1 · 02-28-2008, 09:15 AM

I didnt get any decals........sniff sniff.

shifty · 02-28-2008, 09:22 AM

damn, want me to send you a few?

seriously - there is always at least two in every box I get from them, sometimes even 3-4. same as you see in the pic above.

shifty · 03-05-2008, 03:52 AM

Just placed another order today with ECE to get some '68 5-spline axles (~$275) and the front sway bar relocator ($19).

Once again, Mark was a pleasure to talk with, was sure to inform me that delivery would be delayed by 1-2 weeks due to the part being backordered, and happily processed everything while we chatted about what could swap and how (he answered a lot!). I had to call back a few minutes later because I forgot to order the sway bar relocators

Talked to Jeff that time around, and, again, no hassles, everything went through!

72BlckButy · 03-05-2008, 06:13 PM

And it's examples like this, as to why I will be spending a lot of $$$ with them in the future...

shifty · 03-06-2008, 02:50 AM

With how overpriced some of their stuff is, I can agree with the "spending a lot of money" part

PipsC10 · 03-08-2008, 07:04 AM

I have also been nothing short of impressed with ECE. I just got their new catalog in the mail today, a few new parts in this one. I plan on supporting their business for years to come.

billydonn · 03-28-2008, 05:20 AM

Wish they had a better website though!

02-28-2008, 07:37 AM	#1
MisterE72 Keep Your Nose Clean Join Date: Dec 2006 Location: California Posts: 496	Good customer service - compliments of Early Classic I am truely impressed with Mark and the folks at Early Classic Enterprises. Those of you that keep up with my build thread know that on Sunday I found I had a bad tie rod end. It was new, although I had bought it as part of a complete kit back in 2006. I called ECE yesterday and guess what the UPS dropped off today? Yup, a new tie rod end, sleeve, and a return label so I dont have to pay for shipping the bad tie rod back. WOW. I don't know if they are members of this board, but either way my hat goes off to everyone at ECE. MisterE Attached Images

02-28-2008, 08:37 AM	#2
slammed1 1972 Chevrolet SWB Join Date: Jan 2008 Location: FT Smith AR Posts: 512	Re: Good customer service - compliments of Early Classic I still have their T-Shirt from when I ordered from them,great group of guys. Glad you got the new parts. __________________ My New thread with pics (not my build thread yet.) http://67-72chevytrucks.com/vboard/s...46#post2573646 1972 Chevrolet 1/2 ton short wide bed,68 frt clip Project. 1980 Camaro Inherited when father passed,68K Miles 2003 Ford Mach1 FUN as Hell!! 2002 Dodge Ram 5-8 slam Rolling BillBoard (Gone not forgot) 2004 Dodge Ram HEMI 10" lifted on 37's and 2wd.

02-28-2008, 08:59 AM	#3
fastom That's right, it's Copper!! Join Date: May 2007 Location: Bakersfield, Central California Posts: 558	Re: Good customer service - compliments of Early Classic I have used Early Classic for the majority of all the parts on my truck. The only parts I have purchased elsewhere have been for parts ECE can't get. I'm always impressed with the parts and customer service I receive from ECE.

02-28-2008, 09:09 AM	#4
shifty Questionable Join Date: Mar 2005 Location: Atlanta Posts: 13,373	Re: Good customer service - compliments of Early Classic I have so many of their stickers laying around at work, it's almost silly. Seriously - I get 2-4 per order. They're on the garbage cans, my monitors, hidden under my desk, on the windows I justh ad to place an order with them today, actually, for my 2.5" drop spindles. I actually need to get some tie rods, too, but ... gonna hafta wait __________________ If I've got anything up for grabs, it'll be here: 7-hole gauge cluster for a 67-72 p/u FREE (link) I can't check the forum daily. If I don't reply to you within 24 hours, drop me a PM! I'm (hopefully) still alive and will reply faster to a PM.

02-28-2008, 09:15 AM	#5
slammed1 1972 Chevrolet SWB Join Date: Jan 2008 Location: FT Smith AR Posts: 512	Re: Good customer service - compliments of Early Classic I didnt get any decals........sniff sniff. __________________ My New thread with pics (not my build thread yet.) http://67-72chevytrucks.com/vboard/s...46#post2573646 1972 Chevrolet 1/2 ton short wide bed,68 frt clip Project. 1980 Camaro Inherited when father passed,68K Miles 2003 Ford Mach1 FUN as Hell!! 2002 Dodge Ram 5-8 slam Rolling BillBoard (Gone not forgot) 2004 Dodge Ram HEMI 10" lifted on 37's and 2wd.

02-28-2008, 09:22 AM	#6
shifty Questionable Join Date: Mar 2005 Location: Atlanta Posts: 13,373	Re: Good customer service - compliments of Early Classic damn, want me to send you a few? seriously - there is always at least two in every box I get from them, sometimes even 3-4. same as you see in the pic above. __________________ If I've got anything up for grabs, it'll be here: 7-hole gauge cluster for a 67-72 p/u FREE (link) I can't check the forum daily. If I don't reply to you within 24 hours, drop me a PM! I'm (hopefully) still alive and will reply faster to a PM.

03-05-2008, 03:52 AM	#7
shifty Questionable Join Date: Mar 2005 Location: Atlanta Posts: 13,373	Re: Good customer service - compliments of Early Classic Just placed another order today with ECE to get some '68 5-spline axles (~$275) and the front sway bar relocator ($19). Once again, Mark was a pleasure to talk with, was sure to inform me that delivery would be delayed by 1-2 weeks due to the part being backordered, and happily processed everything while we chatted about what could swap and how (he answered a lot!). I had to call back a few minutes later because I forgot to order the sway bar relocators Talked to Jeff that time around, and, again, no hassles, everything went through! __________________ If I've got anything up for grabs, it'll be here: 7-hole gauge cluster for a 67-72 p/u FREE (link) I can't check the forum daily. If I don't reply to you within 24 hours, drop me a PM! I'm (hopefully) still alive and will reply faster to a PM.

03-05-2008, 06:13 PM	#8
72BlckButy Tot Roddin' Join Date: Apr 2005 Location: Mid-MO Posts: 24,461	Re: Good customer service - compliments of Early Classic And it's examples like this, as to why I will be spending a lot of $$$ with them in the future... __________________ -Nate 1969 CST SWB - Project Blank Slate (4.5/6" ECE Static Drop, 6-lug disc brake upgrade (manual), Billet Specialties Vintec 20x8.5 255/40 (F) 20x10 295/40 (R), 250 I-6) 1960 AMF Skylark - Tot Roddin' (Lowered with custom frame; soon to include custom push bar and interior) 2008 Silverado CrewCab 1LT (5.3L, 3:73, 4x4, LT1, Z-71, Towing Package)

03-06-2008, 02:50 AM	#9
shifty Questionable Join Date: Mar 2005 Location: Atlanta Posts: 13,373	Re: Good customer service - compliments of Early Classic With how overpriced some of their stuff is, I can agree with the "spending a lot of money" part __________________ If I've got anything up for grabs, it'll be here: 7-hole gauge cluster for a 67-72 p/u FREE (link) I can't check the forum daily. If I don't reply to you within 24 hours, drop me a PM! I'm (hopefully) still alive and will reply faster to a PM.

03-08-2008, 07:04 AM	#10
PipsC10 Registered User Join Date: Jan 2008 Location: Oakdale, Ca Posts: 655	Re: Good customer service - compliments of Early Classic I have also been nothing short of impressed with ECE. I just got their new catalog in the mail today, a few new parts in this one. I plan on supporting their business for years to come. __________________ 1970 2wd short/fleet 350/350 Project "iced green dream" http://67-72chevytrucks.com/vboard/s...d.php?t=272702 2006 Toyota Tacoma double cab 4x4

03-28-2008, 05:20 AM	#11
billydonn Council of the Elders Join Date: Mar 2008 Location: Omaha, NE Posts: 212	Re: Good customer service - compliments of Early Classic Wish they had a better website though! __________________ 66 C-10 Stepside 350 Tuned Port Injection Tremec TKO-600 Truck Pictures: http://community.webshots.com/user/billydonn Truck Video: http://good-times.webshots.com/video...ost=good-times



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