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Old 12-27-2011, 06:05 PM   #1
truck72454
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New Parts

Guys, is it just me or has anyone else had problems with classic performance parts, they seem to be really slow in processing orders and even slower in getting the stuff shipped.
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Old 12-27-2011, 06:28 PM   #2
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Re: New Parts

Quote:
Originally Posted by truck72454 View Post
Guys, is it just me or has anyone else had problems with classic performance parts, they seem to be really slow in processing orders and even slower in getting the stuff shipped.
It was mentioned that they were bad about that, but I ordered my part requested 3 day shipping and no problem.....on their part. It was delayed because of snow and now should be delivered today.
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Old 12-27-2011, 06:54 PM   #3
socalkevin68
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Re: New Parts

i've ordered 3 times...problems each time...1st order not complete and no idea when rest of parts will be here....2nd time i had to call a week later and they said"we didnt get your order" even tho i placed it online...3rd time i called in order and guy was like "i dont know if thats in stock..and its Christmas time so it might take 7 to 14 days to get your items...they are not very customer friendly..thats for sure..and i'm not going to order from them again.
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Old 12-27-2011, 07:29 PM   #4
truck72454
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Re: New Parts

This is my third and last order from them (I know, I'm slow) I ordered a center cross member and their tube trailing arms from the ebay site, on the 15th of Dec. They told me after contacting them twice that the crossmemeber has shipped on the 23rd (8 days???) to process and that the tailing arms were on back order, but when I went back on ebay they had 10 sets available, when I called back to the order desk they confirmed that they had them but could not ship due to inventory taking place untill after the first of the year. I truel think that there is not anyone there who really knows what is going on. Customer service is the name of the game nowdays and they lack alot of it, but thats just what I think.
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Old 12-27-2011, 07:42 PM   #5
FRENCHBLUE72
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Re: New Parts

Order from the board vendors here and you wont have those problems.. Wes at classic heartbeat is my favorite..
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Old 12-27-2011, 07:54 PM   #6
truck72454
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Re: New Parts

Is there a list of great vendors on here somewhere, I would love to use them. Sorry to everyone for all the grumping, but some of the people we have to deal with to get custom parts just makes me crazy at times.
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Old 12-27-2011, 08:30 PM   #7
gcburdic
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Re: New Parts

Before you order anything next time, check out our review board to see what other members have experienced

We do have a vendor listing as well right here....
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