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04-08-2014, 09:18 PM
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#1 |
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Registered User
 
Join Date: Feb 2013
Location: Spring Hill, Florida
Posts: 465
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ECE does it right
So 2 weekends ago I installed all the stuff I ordered from ECE to convert my 70 to disks and drop my truck 3.5/5...
when I ordered I called them up and they gave me a bunch of advice and helped me get what I wanted and needed... so I got everything installed and the front was just lower than I expected and gave me more rake than I wanted... so I emailed them and they got back to me asap. I sent in some pictures and measurements this morning and after another email I got a phone call this afternoon. For some reason every once in a while they get a truck that drops more than anticipated. They said it looks like my truck is one of them... So they shipped me out a set of stock height springs that should bring my front end up right where I want it. They are including a ups label to return the other springs. Now that is customer service. I was also told that if I wanted to adjust the back that I am more then welcome to swap the back springs for the price of shipping... I don't think this will be necessary but it sure is nice to know that a company is willing to make sure to offer support after the sale... If you're looking for suspension I would definitely recommend ECE. |
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04-08-2014, 09:23 PM
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#2 |
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Registered User
Join Date: May 2013
Location: Central NC
Posts: 830
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Re: ECE does it right
Nice to hear about good customer service.
By the way....... 
__________________
1972 Cheyene C-10 "Ole Green" My Grandfathers truck (early 70's to 1983) My first vehicle (1983) Original 350 (3 rebuilds) 700R4 from Bowtie Overdrives 
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04-08-2014, 09:24 PM
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#3 |
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Registered User
Join Date: Dec 2013
Location: Norwood, Colorado
Posts: 83
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Re: ECE does it right
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04-08-2014, 09:27 PM
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#4 |
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Senior Member
Join Date: Nov 2003
Location: Brookings, SD
Posts: 10,497
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Re: ECE does it right
I have never had problems with them, and have read a lot of good things about them. What you posted is some awesome customer service!
__________________
Some people are like slinkies, they aren't good for anything, but you can't help but smile when you see one tumble down the stairs. |
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04-08-2014, 09:45 PM
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#5 |
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Registered User
Join Date: Feb 2013
Location: Spring Hill, Florida
Posts: 465
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Re: ECE does it right
OK here is a quick before and after... when I get the new springs In I will take a couple better pics...
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04-08-2014, 09:56 PM
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#6 |
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Senior Member
Join Date: Nov 2003
Location: Brookings, SD
Posts: 10,497
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Re: ECE does it right
I hope that's not before and after, more like after and before!
 Truck looks great!
__________________
Some people are like slinkies, they aren't good for anything, but you can't help but smile when you see one tumble down the stairs. |
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