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Old 04-25-2014, 02:36 PM   #1
timski69gmc
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Auto Truck Trim Supply

Anyone else deal with Auto Truck Supply Trim lately? I put an order in on the 12th of April. Money came off my visa on the 14th. But haven't heard hide nor hair of them since. Emailed two days ago, and still no reply. Just found it weird, I ordered the soft top for my Blazer the same day. Ordered the 12th, confirmation on the 12th. Shipped the 14th. Received the 17th. I was surprised at the efficiency of Softopper. I am going to call ATTS today. Just find it weird that it is taking weeks, and no return confirmations or contacts. So far, my only other complaint was the $100 shipping. But I guess that's why their cost was lower. Still not a bad deal I guess. If it shows up. Will keep you posted.
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Old 04-26-2014, 08:33 AM   #2
WIDESIDE72
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Re: Auto Truck Trim Supply

I aould contact your credit card company and let them know that there might be a problem.
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Old 04-26-2014, 03:06 PM   #3
timski69gmc
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Re: Auto Truck Trim Supply

So, it is kind of a funny story. I phone the number, and a lady answers 'hello'. I ask if this is the ATTS, and she says, 'yes, can I help you?' Weird. But anyway, she takes my name, finds my order number and finds the order. She says it was shipped, and expected delivery date is 4/29/14. Then asks if I would like the tracking number. Well, or course. So for some reason, they don't send order or shipping confirmations, unless you call and ask them. Very pleasant on the phone. Guess I am just not used to lack of communication these days.
After digging around their website a bit more, I found they are a dealer for ACC. So it looks to be the same carpet. Also, it according to the tracking number, it is coming from Anniston, AL. ATTS website says they are in Meza, AZ. So it is obviously drop shipped. Their price was considerably cheaper. But the shipping price was double. But even with shipping, it was cheaper than the ACC without shipping. And that included CDN exchange as well.
Guess we'll see what shows up this week.
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