Chevy Duty's Response to this Board - The 1947 - Present Chevrolet & GMC Truck Message Board Network

jostrans68 · 03-28-2002, 12:08 PM

saw your post on the 67-72 Chevy Truck Forum. Just wanted to let you know that the majority of people that work for us own, have owned, or are at least familiar with Chevrolet & GMC pickups. If everyone that worked here owned a pickup I wouldn't make any money from all of the employee discounts!!! Ha ha! And, I don't let anyone step foot in our door who owns a rice rocket. I hate those things too!!! That is one of the reasons we don't have an accessory catalog because I like trucks to look at least close to original. You might give us another try if you are trying to locate a part or are shopping around for better pricing. If you have any technical issues feel free to contact Craig at ext. 501. He is one of our more knowledgeable truck guys for 67-72 pickups.

Thank you,

Robert Mata
Chevy Duty, Inc.
1 Chevy Duty Drive
Kansas City, MO 64150

1-800-741-1678 www.chevyduty.com

------------------
68 c20 in progress 327 TH400 tach dash Disc Brakes and soon 3.90 rear gears.. have many new parts now just need the time..... Sound Familar
Tacoma Wa. The Rain capitol of the USA

daveo68 · 03-28-2002, 12:53 PM

Just wanted to let you know that I have dealt with Chevy Duty since Nov. of last year exclusively.I have never had a problem once.Have talked or emailed Craig a couple of times on tech matters and he has been very helpful.Thats one of the reasons I haven't dealt with any of the other vendors on this board.In fact Chevy Duty was the only vendor I knew of online until I got on this board.Thanks.
Dave

------------------
68 C-10 Custom LWB
307 V8
Three-on-the-tree
Lexington,NC
davideowens@lexcominc.net

Mudder · 03-28-2002, 02:00 PM

I have also never had any problems with Chevy Duty and did meet some of the guys that work there at the fall truck show at the marriot 2 yes ago. I think they even gave me a t-shirt lol.

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67 stepside 4x4 Owensville MO mudder67@hotmail.com

Dan72cst · 03-28-2002, 02:09 PM

They screwed me once a long time ago and I haven't order from them since.

------------------
Marysville, WA
72 K5 CST Blazer
72 1/2t 2wd Sierra Grande
68 3/4t 2wd Chev Custom
68 3/4t 4wd Chev Basket

93 1/2t burb - wifes

cabin94 · 03-28-2002, 03:51 PM

I bought from them last year and was pleased with the product and service.

68 C20 65k

greasemonkey · 03-28-2002, 03:55 PM

I didn't buy any parts from them, I did buy some books, and I emailed questions and Craig answered every one knowledgeably. I was kind of wondering why everyone else had so much trouble.

------------------
1969 Chevy C-10 SWB 350
1988 Isuzu Trooper II
1999 Chevy S-10

Check out this site!!
http://www.60schevytrucks.com/forums...=&referrerid=4

red71cheyenne · 03-28-2002, 04:04 PM

I've gotten parts from them in the past and have never been dissatisfied. They gave me a shirt too.

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1971 Cheyenne C-10 w/700R4 and Tuned Port Injection
1969 K5 Blazer New project
1995 K1500 Sub(Mommas car)
1989 VW Golf(Beater)
Will be the daughters car if she will pay her insurance! Ha!

**70cst** · 03-28-2002, 04:34 PM

Greetings...
I think the point is this. We all slip once in a while and that needs to be taken into consideration when we get ticked off at somebody. It's not when one makes a mistake that counts, it's how one responds to the mistake that is what is important. I have not dealt with Chevy Duty because I have bought most of my Chevy needs from Wes and Paul...without any problems, but then again I would not be afraid to deal with Chevy Duty. Especially since they were willing to come on this board to defend themselves. Some suppliers would just blow you off. At least they were willing to aknowledge your concerns and respond to them. This shows you they are at least listening to you and want to earn your business! If you got a beef with them I would say give them a second chance and then come back with feed back on your experience. There is a dealer in Fla. who I will not deal with again because his business dealings with me. Even after various emails I got no response from him so I chalked him up to an uncaring supplier.
You know...profit over customer satisfaction. In all hobbies such as ours it's something we have to deal with. Just my .0003 cents worth.
Dewayne 70cst

Hey Chevy Duty...Do I get a free hat or shirt for this vote of support? Just kidding.
Best wishes and have a great year!!

busterwivell · 03-28-2002, 05:31 PM

Count me in! It's nice to deal with real humans. We all make mistakes, and, you are right, it's how you handle them that matters. I've got to try Chevy Duty, WES, GMC Paul.

Solver · 03-28-2002, 07:53 PM

Does Chevy Duty give us a discount like Paul and Wes do?

------------------[list] [*] 1972 Cheyenne Super 20 LWB[*] 1972 Cheyenne Super 10 LWB[*] 1972 Chevy Custom 20[*] 1971 Cheyenne 10 LWB[*] 1968 1/2 ton lwb project[*] 2 1980 camaros 1 done 1 getting started[*] 3 1949 ford 8n tractors[*] 1987 camaro[*] 1996 Chevy Tahoe
/[list]

Spoof · 03-28-2002, 08:03 PM

I refuse to be placated until I recieve my complimentary rust free cab (even tho I've never done business with you)

------------------
71 GMC 2500 Custom Camper
71 GMC Suburban 1500 Super Custom
71 Chevrolet 1500 Donor
http://www.able-bravo.com

wild4wheels · 03-28-2002, 08:34 PM

I met Chevy Duty Folks at the Cedar Rapids Swap Meet a couple of years ago. Nice Guy, bought some manuals-have not as of yet purchased parts yet,...that is yet, but I try to support as many "Small Guys" as possible. Like they say, First Impressions mean a lot. As far as I am concerned, they are OK.

Wild

------------------
'02 Impreza 2.5ts
'94 Altima - For Sale-$2500
67 Panel
'88 Isuzu P/U - For Sale-needs motor work-$400
'79 Bonneville(Greenie) (wifes Grandparents car new!) - For Sale-$200
Parting Out:
'72 Burb
'85 BMW 528e
WTB
C-30 1 ton dually
car trailer
burb rear quarters!

DARK OLIVE 72CHEYENNE · 03-28-2002, 08:58 PM

you know i do agree that everyone makes mistakes,,but 3 or 4 times that gets a little old..

Beyond · 03-30-2002, 04:57 PM

Hey Robert at Chevy Duty, can a person buy stuff off your showroom floor? Was thinking about driving up and saving the shipping one of these days.

John Heard

*Gee_Emm* · 03-30-2002, 06:24 PM

Yes I was just there a couple weeks ago and got a bunch of stuff. When you are there check out the mileage on the 80's black 4x4 in the showroom, you might get a surprise. Its a huge very very nice showroom.

------------------
1969 Chevrolet Custom Camper 20 350/400 70k original miles

They have the Internet on Computers now? --Homer Simpson

Gee_Emm's Page

Help me get my truck on a soda bottle!!!!!

03-28-2002, 12:08 PM	#1
jostrans68 Jostrans68 Join Date: Mar 2001 Location: Bloomington indiana Posts: 1,182	Chevy Duty's Response to this Board saw your post on the 67-72 Chevy Truck Forum. Just wanted to let you know that the majority of people that work for us own, have owned, or are at least familiar with Chevrolet & GMC pickups. If everyone that worked here owned a pickup I wouldn't make any money from all of the employee discounts!!! Ha ha! And, I don't let anyone step foot in our door who owns a rice rocket. I hate those things too!!! That is one of the reasons we don't have an accessory catalog because I like trucks to look at least close to original. You might give us another try if you are trying to locate a part or are shopping around for better pricing. If you have any technical issues feel free to contact Craig at ext. 501. He is one of our more knowledgeable truck guys for 67-72 pickups. Thank you, Robert Mata Chevy Duty, Inc. 1 Chevy Duty Drive Kansas City, MO 64150 1-800-741-1678 www.chevyduty.com ------------------ 68 c20 in progress 327 TH400 tach dash Disc Brakes and soon 3.90 rear gears.. have many new parts now just need the time..... Sound Familar Tacoma Wa. The Rain capitol of the USA __________________ [CGTW Member former 67-72 now with a 96 silverado

03-28-2002, 12:53 PM	#2
daveo68 Senior Member Join Date: Dec 2001 Location: Lexington,NC Posts: 503	Just wanted to let you know that I have dealt with Chevy Duty since Nov. of last year exclusively.I have never had a problem once.Have talked or emailed Craig a couple of times on tech matters and he has been very helpful.Thats one of the reasons I haven't dealt with any of the other vendors on this board.In fact Chevy Duty was the only vendor I knew of online until I got on this board.Thanks. Dave ------------------ 68 C-10 Custom LWB 307 V8 Three-on-the-tree Lexington,NC davideowens@lexcominc.net __________________ 68 C-10 Custom LWB 307 V8 Lexington,NC davideowens@lexcominc.net God Bless America

03-28-2002, 02:09 PM	#4
Dan72cst Registered User Join Date: Feb 2001 Location: Lake Stevens,WA 98258 North of Seattle Posts: 833	They screwed me once a long time ago and I haven't order from them since. ------------------ Marysville, WA 72 K5 CST Blazer 72 1/2t 2wd Sierra Grande 68 3/4t 2wd Chev Custom 68 3/4t 4wd Chev Basket 93 1/2t burb - wifes __________________ Marysville, WA (Dan72cst@hotmail.com) 72 4wd Blazer CST 350/350 72 4wd Chevy LWB 350/350 68 2wd Chevy LWB 327/400

03-28-2002, 03:51 PM	#5
cabin94 Registered User Join Date: Mar 2002 Location: Auburn, NE USA Posts: 19	I bought from them last year and was pleased with the product and service. 68 C20 65k __________________ 1968 Chevy C20 327 4spd Custom 66k

03-28-2002, 03:55 PM	#6
greasemonkey Registered User Join Date: Dec 2001 Location: Pace, FL Posts: 2,155	I didn't buy any parts from them, I did buy some books, and I emailed questions and Craig answered every one knowledgeably. I was kind of wondering why everyone else had so much trouble. ------------------ 1969 Chevy C-10 SWB 350 1988 Isuzu Trooper II 1999 Chevy S-10 Check out this site!! http://www.60schevytrucks.com/forums...=&referrerid=4 __________________ 1942 Master Deluxe 1969 C/10 1985 Blazer CUCV 1987 Jimmy 2004 Tahoe 2005 Silverado 1500 2005 Silverado 3500

03-28-2002, 02:00 PM	#3
Mudder Registered User Join Date: Feb 2001 Location: East Central, MO Posts: 11,336	I have also never had any problems with Chevy Duty and did meet some of the guys that work there at the fall truck show at the marriot 2 yes ago. I think they even gave me a t-shirt lol. ------------------ 67 stepside 4x4 Owensville MO mudder67@hotmail.com

03-28-2002, 04:04 PM	#7
red71cheyenne Back in the sticks Join Date: Jan 2001 Location: Fordland, MO Posts: 3,188	I've gotten parts from them in the past and have never been dissatisfied. They gave me a shirt too. ------------------ 1971 Cheyenne C-10 w/700R4 and Tuned Port Injection 1969 K5 Blazer New project 1995 K1500 Sub(Mommas car) 1989 VW Golf(Beater) Will be the daughters car if she will pay her insurance! Ha! __________________ 1971 Cheyenne C-10 w/700R4 and Tuned Port Injection 1969 K5 Blazer w/Tuned Port 2010 2SS/RS Flaming Orange Camaro 2011 K1500 Suburban 2014 K1500 Pickup 2008 Nissan Altima? The wifes' hoopty

03-28-2002, 04:34 PM	#8
70cst Senior Member Join Date: Feb 2001 Location: New Madison, Ohio Posts: 21,373	Greetings... I think the point is this. We all slip once in a while and that needs to be taken into consideration when we get ticked off at somebody. It's not when one makes a mistake that counts, it's how one responds to the mistake that is what is important. I have not dealt with Chevy Duty because I have bought most of my Chevy needs from Wes and Paul...without any problems, but then again I would not be afraid to deal with Chevy Duty. Especially since they were willing to come on this board to defend themselves. Some suppliers would just blow you off. At least they were willing to aknowledge your concerns and respond to them. This shows you they are at least listening to you and want to earn your business! If you got a beef with them I would say give them a second chance and then come back with feed back on your experience. There is a dealer in Fla. who I will not deal with again because his business dealings with me. Even after various emails I got no response from him so I chalked him up to an uncaring supplier. You know...profit over customer satisfaction. In all hobbies such as ours it's something we have to deal with. Just my .0003 cents worth. Dewayne 70cst Hey Chevy Duty...Do I get a free hat or shirt for this vote of support? Just kidding. Best wishes and have a great year!! __________________ A husband can be right...or...A husband can be happy. 67-72 Chevy and GMC Trucks...The Classic Truck for the Classic Folk. 1970 CST Two tone green, 402BB, 400 Automatic, Tach, Buckets, AC, AM-FM, Tilt, GM CB, GM 8 Tract, LWB, etc JOHN 17:3...The better side of "LIFE" Remember: Everyday is a good day...Some are just gooder!

03-28-2002, 05:31 PM	#9
busterwivell Registered User Join Date: Jan 2002 Location: Sahuarita, AZ USA Posts: 2,033	Count me in! It's nice to deal with real humans. We all make mistakes, and, you are right, it's how you handle them that matters. I've got to try Chevy Duty, WES, GMC Paul. __________________ Bill - Tucson, AZ 47 Chevrolet 2 dr sedan 56 Chevrolet 210 2 dr sedan 66 Chevrolet Malibu 2 dr 4 speed 71 Chevrolet C30 Longhorn 86 Chevrolet Monte Carlo SS (Sold) 01 Chevrolet Tahoe IM - BUSTERWIVE@aol.com

03-28-2002, 07:53 PM	#10
Solver Registered User Join Date: May 2000 Location: Storm Lake, Ia Posts: 1,449	Does Chevy Duty give us a discount like Paul and Wes do? ------------------[list] [] 1972 Cheyenne Super 20 LWB[] 1972 Cheyenne Super 10 LWB[] 1972 Chevy Custom 20[] 1971 Cheyenne 10 LWB[] 1968 1/2 ton lwb project[] 2 1980 camaros 1 done 1 getting started[] 3 1949 ford 8n tractors[] 1987 camaro[*] 1996 Chevy Tahoe /[list] __________________ 1972 Cheyenne Super 20 LWB-Blue 1972 Cheyenne Super 10 LWB-Black 1972 Cheyenne Super 10 LWB-Red 1972 Cheyenne Super 10 LWB-green 1972 GMC 4x4 LWB-White 1971 Cheyenne 10 LWB-Ochre 1971 Cheyenne 20 Longhorn-Copper 1971 Cheyenne 20 Longhorn-Black 1969 Custom 10 LWB-lt blue 1968 GMC 3/4 ton-green 1968 1/2 ton swb stepside-silver 1967 Chevrolet CST 10 LWB-green 1967 Chevrolet custom 20 LWB-Maroon

03-28-2002, 08:03 PM	#11
Spoof Registered User Join Date: Jul 2000 Location: Victoria,BC, Canada Posts: 1,300	I refuse to be placated until I recieve my complimentary rust free cab (even tho I've never done business with you) ------------------ 71 GMC 2500 Custom Camper 71 GMC Suburban 1500 Super Custom 71 Chevrolet 1500 Donor http://www.able-bravo.com __________________ 71 GMC 1500 LWB

03-28-2002, 08:34 PM	#12
wild4wheels Registered User Join Date: Jan 2001 Location: Queen Creek, Arizona Posts: 1,626	I met Chevy Duty Folks at the Cedar Rapids Swap Meet a couple of years ago. Nice Guy, bought some manuals-have not as of yet purchased parts yet,...that is yet, but I try to support as many "Small Guys" as possible. Like they say, First Impressions mean a lot. As far as I am concerned, they are OK. Wild ------------------ '02 Impreza 2.5ts '94 Altima - For Sale-$2500 67 Panel '88 Isuzu P/U - For Sale-needs motor work-$400 '79 Bonneville(Greenie) (wifes Grandparents car new!) - For Sale-$200 Parting Out: '72 Burb '85 BMW 528e WTB C-30 1 ton dually car trailer burb rear quarters! __________________ Dave aka "Wild" Current truck "Ida Mae" 71 K5 Blazer Former Trucks "Loretta" 71 Longbed (AZ) "Tanya" 69 Stepside (AZ) "Ferdinand" 71 Longhorn (SD) "Patches" 67 Panel (IA/ KY) "Rosita" 68 C30 (KY) Instagram @Wildforwheels @k5_klub @c10university Profile pic provided by Jeff Sundance

03-28-2002, 08:58 PM	#13
DARK OLIVE 72CHEYENNE Registered User Join Date: Jan 2002 Location: East,,Tennessee Posts: 211	you know i do agree that everyone makes mistakes,,but 3 or 4 times that gets a little old..

03-30-2002, 04:57 PM	#14
Beyond Registered User Join Date: Feb 2002 Location: La Harpe, KS Posts: 68	Hey Robert at Chevy Duty, can a person buy stuff off your showroom floor? Was thinking about driving up and saving the shipping one of these days. John Heard __________________ 1972 C10 Daily Driver Project Truck 1971 Nova 9 second Tire Fryer 1988 Burb 1987 454 Dually Crew Cab

03-30-2002, 06:24 PM	#15
Gee_Emm Account Suspended Join Date: Sep 2000 Posts: 3,991	Yes I was just there a couple weeks ago and got a bunch of stuff. When you are there check out the mileage on the 80's black 4x4 in the showroom, you might get a surprise. Its a huge very very nice showroom. ------------------ 1969 Chevrolet Custom Camper 20 350/400 70k original miles They have the Internet on Computers now? --Homer Simpson Gee_Emm's Page Help me get my truck on a soda bottle!!!!!



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