Problems buying from gmachinz Jabin Wood?

[texxxan]

Has anyone else besides me had a problem buying from gmachinz? I paid $309 on the 13th of this month for a dual tank harness and selector valve. On the 21st, I asked for a tracking number. Never got one. on the 26th I filed a claim with Paypal because I didn't get a tracking number from gmachinz. Well, I was stupid because I paid him as a friend in order to keep him from paying the paypal fee. I paid that fee. Paypal will not refund my money because I paid this way. Gmachinz said it is out of his hands, yet I have no money and no harness. Please, be aware of how you buy from him. Do not make the same mistake I made. I'm sure his harness are great, but after no response for a tracking number and two weeks of waiting, I had enough. I hope you guys and girls are more careful than I was. It looks like I'm out $309. He knows I did not get my money back and he know I have no harness. After doing some research, which I should have done first, I see that I'm not the only one with this problem. I also sent him a paypal request to get my money back and he cancelled that and is deciding to keep my money and send me nothing. This is considered being a thief.

[Nick_R_23]

He’s definitely difficult to get a response from sometimes. I recently also purchased a dual tank harness and valve from him on eBay, and the transaction was flawless, communication was instant - even late at night. I inquired about getting a headlight and taillight harness for the same truck, which he had me do through Facebook Marketplace since that’s where he apparently does most of his business. After I paid for them, he just about disappeared. I asked for a tracking number several times without much response, and finally just asked if it had been shipped, which he said it was. About a week or so later, I finally said I needed a tracking number and he provided one the next day...showing it had shipped out only that day. It finally showed up after about a month since I had ordered it.

All the harnesses I got in were very well made and extremely high quality, so no complaints there. I just wish he would work on the communication a bit more, as even though it all ended up good in the end with me, I’m not comfortable enough to put up any more money and play the game of “wait and maybe’s” with it.

If you legitimately haven’t received anything yet even though the harness has been shipped, you should still be able to file a claim through your bank against the charge on your card.

[texxxan]

Originally Posted by Nick_R_23

He’s definitely difficult to get a response from sometimes. I recently also purchased a dual tank harness and valve from him on eBay, and the transaction was flawless, communication was instant - even late at night. I inquired about getting a headlight and taillight harness for the same truck, which he had me do through Facebook Marketplace since that’s where he apparently does most of his business. After I paid for them, he just about disappeared. I asked for a tracking number several times without much response, and finally just asked if it had been shipped, which he said it was. About a week or so later, I finally said I needed a tracking number and he provided one the next day...showing it had shipped out only that day. It finally showed up after about a month since I had ordered it.

All the harnesses I got in were very well made and extremely high quality, so no complaints there. I just wish he would work on the communication a bit more, as even though it all ended up good in the end with me, I’m not comfortable enough to put up any more money and play the game of “wait and maybe’s” with it.

If you legitimately haven’t received anything yet even though the harness has been shipped, you should still be able to file a claim through your bank against the charge on your card.

It has not been shipped. He never provided a tracking number and refused to refund. I really think he feels like I just gifted him $309.

[TKCR]

I personally have not had any issues with Jabin. I have bought several NOS items. We even split the 12 hrs of driving distance between us, to meet up for the NOS hood I purchased from him. I’m pretty sure he has been banned from this forum, because of issues. Not that I am taking his side, but people need to realize that building harness’ is time consuming, and it’s just him doing these. If he is constantly having to answer all the check ins about when someone is going to get their parts, I can’t see where he finds the time to get anything built.
I’m sorry this has been a bad experience texxxan. And I agree with the statement, don’t ever use the Friends & Family feature on PayPal. I made that mistake once too. It doesn’t feel good at all to get duped in that manner. Mine was in the amount of $800, so that hurt bad. But never again, will I make that mistake again. Even if I’m purchasing something that only costs $5, I will never use the F&F on PayPal.

[SCOTI]

Originally Posted by texxxan

It has not been shipped. He never provided a tracking number and refused to refund. I really think he feels like I just gifted him $309.

Or, you're going to have to adjust your expectations to accommodate him since you handed over the $$.

Lately, from the dealings I've read about on here, he was just not getting product out @ the pace expected/promoted. While frustrating, if you get it @ his pace, he's not a thief. It sucks, but is what it is. I would re-open communications w/him & ask when he thinks your item that you paid for will/can be sent. Some open dialog on what to expect as far as 'waiting' might be beneficial.

If you're not willing to do that, chalk it up as a $300 life-lesson & find what you need from a vendor that has a proven/established positive CS record.

[texxxan]

Originally Posted by SCOTI

Or, you're going to have to adjust your expectations to accommodate him since you handed over the $$.

Lately, from the dealings I've read about on here, he was just not getting product out @ the pace expected/promoted. While frustrating, if you get it @ his pace, he's not a thief. It sucks, but is what it is. I would re-open communications w/him & ask when he thinks your item that you paid for will/can be sent. Some open dialog on what to expect as far as 'waiting' might be beneficial.

If you're not willing to do that, chalk it up as a $300 life-lesson & find what you need from a vendor that has a proven/established positive CS record.

I really do need the harness. Communication would be nice. At this point, its all up to him.

[Corts60]

Originally Posted by texxxan

I really do need the harness. Communication would be nice. At this point, its all up to him.

Try leaving the frustration out of your tone. You may find he'll be more responsive to you. I work in service and I am usually willing to bend over backwards for someone who is nice and understanding. The opposite person usually gets my bare minimum attention.

Just a thought.

[kipps]

I'm willing to use friends and family, but only if I'm buying something in person. For example, I bought a transmission from a guy several hours away. I paid him with paypal while he was standing right there and the transmission was already loaded in my truck. For that, there was no problem with F&F, since there was no potential for scamming.

[SCOTI]

I've seen several posts from this site warning/telling people to not do any end-arounds like this for transactions usually for this very reason (things not going right) as you have zero recourse.

[Loco83]

Glad I didn't have any dealings with the low life, was looking at a wiring harness for my front lights.

[SCOTI]

Originally Posted by Loco83

Glad I didn't have any dealings with the low life, was looking at a wiring harness for my front lights.

Stealing or being a thief = "low-life".

Taking money for something you're building for someone is an exchange. Not delivering the goods that someone paid for in a timely fashion is poor business practices. These are two distinctly different things.

If you buy something from someone and expect to get it or tracking info within x-days when that someone is KNOWN for extended delivery times/not meeting delivery times that doesn't make them a thief.

Purchasing products through PayPal using the 'Friends & Family' option to save a few bucks is a poor choice on all involved as it negates the possibility of other resources helping if there is a dispute between the parties. Name-calling someone that has your money & hasn't delivered your product will most likely not speed up their efforts to appease you.

[texxxan]

Originally Posted by SCOTI

Stealing or being a thief = "low-life".

Taking money for something you're building for someone is an exchange. Not delivering the goods that someone paid for in a timely fashion is poor business practices. These are two distinctly different things.

If you buy something from someone and expect to get it or tracking info within x-days when that someone is KNOWN for extended delivery times/not meeting delivery times that doesn't make them a thief.

Purchasing products through PayPal using the 'Friends & Family' option to save a few bucks is a poor choice on all involved as it negates the possibility of other resources helping if there is a dispute between the parties. Name-calling someone that has your money & hasn't delivered your product will most likely not speed up their efforts to appease you.

He's already told me that he is not sending me the harness and that a refund through Paypal is "out of his hands." I wish he would prove me wrong here, but it is what it is. A thief.

[texxxan]

Originally Posted by SCOTI

Stealing or being a thief = "low-life".

Taking money for something you're building for someone is an exchange. Not delivering the goods that someone paid for in a timely fashion is poor business practices. These are two distinctly different things.

If you buy something from someone and expect to get it or tracking info within x-days when that someone is KNOWN for extended delivery times/not meeting delivery times that doesn't make them a thief.

Purchasing products through PayPal using the 'Friends & Family' option to save a few bucks is a poor choice on all involved as it negates the possibility of other resources helping if there is a dispute between the parties. Name-calling someone that has your money & hasn't delivered your product will most likely not speed up their efforts to appease you.

Truth is, you are right. It's just disheartening to be violated this way.

[1774btcrew]

Originally Posted by SCOTI

Stealing or being a thief = "low-life".

Taking money for something you're building for someone is an exchange. Not delivering the goods that someone paid for in a timely fashion is poor business practices. These are two distinctly different things.

If you buy something from someone and expect to get it or tracking info within x-days when that someone is KNOWN for extended delivery times/not meeting delivery times that doesn't make them a thief.

Purchasing products through PayPal using the 'Friends & Family' option to save a few bucks is a poor choice on all involved as it negates the possibility of other resources helping if there is a dispute between the parties. Name-calling someone that has your money & hasn't delivered your product will most likely not speed up their efforts to appease you.

I love the way you see things. I try and look at most of my transaction the same way. I am a seller myself and I know people get upset if you don't ship in a timely manner. The key is if you can't get something out in the time that is expected, contact the buyer BEFORE they contact you upset with not having there product shipped.
With that being said, I have purchased from Jabin and I feel he is a stand up guy. His work is beautiful, just don't expect to receive it in a timely manner. He is just ONE person trying to do very involved work. I am in the same position. I have too many customers for just one person. I don't have upset customers like he does but I get my product out on time most of the time but it is stressful

[texxxan]

If this post helps just one person, then it isn't a lost cause for me.

[TKCR]

Originally Posted by texxxan

If this post helps just one person, then it isn't a lost cause for me.

As I said in my post above, I’m sure he has been banned from this site. There is a specific area for these types of post. Go to the Forums list, and scroll down to Member Dealings. Here is a direct link.
https://67-72chevytrucks.com/vboard/...play.php?f=237

[texxxan]

Originally Posted by TKCR

As I said in my post above, I’m sure he has been banned from this site. There is a specific area for these types of post. Go to the Forums list, and scroll down to Member Dealings. Here is a direct link.
https://67-72chevytrucks.com/vboard/...play.php?f=237

Thank you. I will look at that now.

[SKR]

Originally Posted by TKCR

Not that I am taking his side, but people need to realize that building harness’ is time consuming, and it’s just him doing these. If he is constantly having to answer all the check ins about when someone is going to get their parts, I can’t see where he finds the time to get anything built.

Originally Posted by SCOTI

Or, you're going to have to adjust your expectations to accommodate him since you handed over the $$.

I've never bought anything from the guy so I can't say anything specifically about how he does things. But I wouldn't want to do any business with anyone who does things like the two quotes here. It would be so easy before the sale is completed for the guy to tell you how it's going to go.

"I'm the only one who builds these harnesses, so I'm going to go quiet while I get them done. It'll take approximately this length of time, and as soon as I get them done I'll send you a tracking number. If I'm not done by then, I'll give you an update."

Easy. Then you can decide before you give him your money if that's something you want to get into, and then everybody knows what the deal is. It doesn't sound like that's the way he is. I've often said I don't let anyone get away with anything that I can't get away with at my job. If I ever took a customer's money and then refused to talk to them after I'd be out of a job in an instant. If I have to be clear with my customers about their expectations and the services I can provide, so does everyone else I deal with.

[texxxan]

Originally Posted by SKR

I've never bought anything from the guy so I can't say anything specifically about how he does things. But I wouldn't want to do any business with anyone who does things like the two quotes here. It would be so easy before the sale is completed for the guy to tell you how it's going to go.

"I'm the only one who builds these harnesses, so I'm going to go quiet while I get them done. It'll take approximately this length of time, and as soon as I get them done I'll send you a tracking number. If I'm not done by then, I'll give you an update."

Easy. Then you can decide before you give him your money if that's something you want to get into, and then everybody knows what the deal is. It doesn't sound like that's the way he is. I've often said I don't let anyone get away with anything that I can't get away with at my job. If I ever took a customer's money and then refused to talk to them after I'd be out of a job in an instant. If I have to be clear with my customers about their expectations and the services I can provide, so does everyone else I deal with.

Exactly!! Only he did not ship me the harness, and said he wasn't going to ship it. He also said that refunding through paypal was out of his hands, which is a complete lie. I really wish I was wrong here. I want him to prove me wrong, but he won't. I filed a claim through my bank so I hope that works out for me. Either way, I would hate for anyone else to have to deal with this.

[texxxan]

I'm trying to attach screenshots of my conversation with him but I'm not able to load them in here. Any idea on how to attach a picture?

[SCOTI]

Originally Posted by texxxan

I'm trying to attach screenshots of my conversation with him but I'm not able to load them in here. Any idea on how to attach a picture?

When you add a post, there is a 'menu' under where you type that has a grey box w/'Manage Attachments' in it. Click on that to upload pics saved to your computer. Pics need to be site friendly in size or they won't load. I keep mine under 750x750 pixels & don't have issues. Not sure how it's done from a phone

[texxxan]

Originally Posted by SCOTI

When you add a post, there is a 'menu' under where you type that has a grey box w/'Manage Attachments' in it. Click on that to upload pics saved to your computer. Pics need to be site friendly in size or they won't load. I keep mine under 750x750 pixels & don't have issues. Not sure how it's done from a phone

The only thing I see is insert image and that only lets me insert image from a URL.

[texxxan]

I assure you that I'm not making this up. I shouldn't have to kiss his a$$ to get a harness or my money. I paid for it. Pay me back or give me my harness. All I asked for was a tracking number. I ordered this on the 13th of this month. I also ordered a TBI harness from PFISYS on the same day. I received that harness last week with no issues and the seller provided me a tracking number two day later.

[texxxan]

I've pretty much wrote this off as a $309 lesson. Shame on me and that won't ever happen again. Ever. I'm on here to prevent this from happening to you. Some of you may feel like I provoked this or whatever it is you may feel. That's ok. Now lets just make sure that this doesn't happen to anyone else here. That is my bottom line here. I don't want anyone else here to go through this.

[texxxan]

This was my last message to him. You decide if I name called him or told him "this is how its going to be." He had already stopped replying to me. Its like typing to myself at this point. It also shows if he has been online at that forum. He has been several times since then. I sent this yesterday morning as well. I did the screenshot yesterday evening.