![]() |
Register or Log In To remove these advertisements. |
|
|
![]() |
|
Thread Tools | Display Modes |
![]() |
#1 |
Registered User
Join Date: Mar 2012
Location: Gallipolis, Ohio
Posts: 296
|
The pain of returning a hood to Classic Industries
I purchased a cowl induction hood for my 68 K10 that i am doing a complete restoration on from Classic Industries. When my body man started test fitting all of the body parts he tried everything to get this hood to line up with the body lines. It seemed to wide on the firewall end, it would not line up with the cowl etc.. So i gave Classic Ind a call and told them the issues. They asked me if i had it at a body shop or restoration shop, said i need to do some shimming and asked me to send several pictures. So they finally agreed to pay to have the hood shipped back but they are going to test fit it and if they see it is a manufacturing flaw give me a full refund and if they dont see any issues they will give me a refund minus return shipping. Meanwhile a friend of mine let me try his 68 Goodmark cowl induction hood and it line up a 100 times better. Even after offering to send the pics of this hood on my truck they are still saying that their r and d department has to check it out. Sorry to ramble on but i just wanted to let people know how they treat customers.
|
![]() |
![]() |
![]() |
#2 |
Registered User
Join Date: Oct 2008
Location: Marianna Arkansas
Posts: 7,270
|
Re: The pain of returning a hood to Classic Industries
There was a post a couple weeks ago from GMC Paul of GMC Paul's he went on at length about how he won't sell one because it just doesn't fit. He said that the people who stamp the hood are aware of the non-fit problems and the people who do sell them they HAVE to know about the bad stamping but he is the only vendor that has stopped selling them cause he said they plain just don't fit. He said he has tried several different times to get the "stampers" to make the corrections yet they remain hard headed. He also said that the hood is "too long" according to him and the lines never line up almost causing a second body line or a ghost line type thing. There were sevral replies to that post so you might do a search on his recent post to see if you can find it there may be something in there helpful to your cause. Jim
|
![]() |
![]() |
![]() |
#3 |
Registered User
Join Date: Mar 2012
Location: Gallipolis, Ohio
Posts: 296
|
Re: The pain of returning a hood to Classic Industries
I did find that exact write after encountering this issue and even told them about the issues. They still act as if i am not telling the truth and keep me waiting several days for my refund. One would think a company of this size would not give a customer that spent well over a thousand dollars and potentially much more, so much trouble for the shipping cost. I just wanted to get my truck reassembled and painted.
|
![]() |
![]() |
![]() |
#4 |
Registered User
Join Date: Oct 2008
Location: Marianna Arkansas
Posts: 7,270
|
Re: The pain of returning a hood to Classic Industries
the bad part is they knew dang good and well BEFORE they shipped you the hood that it wouldn't fit. Paul had said everyone that is in that business know the hoods are off but it is their decision to continue to sell and hope that nobody figures it out. Jim
|
![]() |
![]() |
![]() |
#5 |
Registered User
Join Date: Mar 2012
Location: Gallipolis, Ohio
Posts: 296
|
Re: The pain of returning a hood to Classic Industries
I wish i had known this before i ordered the hood and it would be nice if they were all like Paul. Honest about selling a good product. I will give an update on what they determine.
|
![]() |
![]() |
![]() |
#6 |
Registered User
Join Date: Feb 2011
Location: Modesto, CA
Posts: 2,188
|
Re: The pain of returning a hood to Classic Industries
It sucks that you're put in that position. The best you can do is stop spending your money with them, and start informing others as you are.
|
![]() |
![]() |
![]() |
#7 |
Special Order
![]() ![]() Join Date: Nov 2004
Location: Mt Airy, MD
Posts: 85,859
|
Re: The pain of returning a hood to Classic Industries
I can understand why they need to see for themselves if it is as bad as you claim. I know you showed pictures, but in the end the skill level of the one installing is a factor to consider. Your body man may be the best on earth, but they have no way of knowing. I just flat out don't buy any part like that if shipping is involved. For this reason and just as much to eliminate risk of damage in shipping. It could be spread from compression where no signs show other than overall dimension. I have read where site vendors flat out won't sell the hoods for poor fitment issues. It pays to read around this site. Lots of information like this discussed, then there are review boards. I believe there's a thread in there on this. A while back I put together a '68 front clip from all top quality repro and the results, after all the shimming, were very disappointing. Parts just flat out made wrong
__________________
"BUILDING A BETTER WAY TO SERVE THE USA"......67/72......"The New Breed" GMC '67 C1500 Wideside Super Custom SWB: 327/M22/3.42 posi.........."The '67" (project) GMC '72 K2500 Wideside Sierra Custom Camper: 350/TH350/4.10 Power-Lok..."The '72" (rolling) Tim "Don't call me a redneck. I'm a rough cut country gentleman" R.I.P. ~ East Side Low Life ~ El Jay ~ 72BLUZ ~ Fasteddie69 ~ Ron586 ~ 67ChevyRedneck ~ Grumpy Old Man ~ Last edited by special-K; 06-06-2015 at 07:09 AM. |
![]() |
![]() |
![]() |
#8 |
Registered User
Join Date: May 2012
Location: Faith,NC
Posts: 1,626
|
Re: The pain of returning a hood to Classic Industries
dme922, Are you also using aftermarket front fenders and/or radiator support? There is a reason I ask.
I have a cowl induction hood on my '68 that never fit right no matter what I did so I looked everywhere for an excellent condition [U]original[U] hood. I finally found one and when I installed it, the fit was no better than with the aftermarket hood. I think my aftermarket front fenders are the culprit. |
![]() |
![]() |
![]() |
#9 |
Registered User
Join Date: Aug 2008
Location: mohave valley,arizona
Posts: 1,088
|
Re: The pain of returning a hood to Classic Industries
Classic's brand rubber parts-
i bought quite a few rubber pieces from them for my 69 shortbed. steering column to firewall boot, gas tank grommet,and a few others. all the parts have done is sit installed on the truck for a very short timeand EVERY PIECE OF RUBBER IS ROTTEN. i can literally see day light through the firewall rubber and the gas tank rubber looks like it would split apart if touched. sorry its rubber nopt body parts,but i had to tell people about this from them. extremely aggrevated
__________________
1969 Shortbed in progress 1982 short step, few suspension and motor upgrades.getting a 468 1978 Shortbed fleet side bonanza fully loaded 1978 k20 Silverado loaded.currently engine-less 1989 k10 suburban 9" lift 65 nova And more |
![]() |
![]() |
![]() |
#10 |
Registered User
Join Date: Mar 2012
Location: Gallipolis, Ohio
Posts: 296
|
Re: The pain of returning a hood to Classic Industries
Steve Cole, my fenders are original but my core support is after market. What brand is your cowl hood? The Goodmark hood that i got from a friend to try fit really well.
|
![]() |
![]() |
![]() |
#11 |
Registered User
Join Date: May 2012
Location: Faith,NC
Posts: 1,626
|
Re: The pain of returning a hood to Classic Industries
I can't say for sure because the PO installed it but I believe he said it was a Goodmark. I guess it is hit or miss with this stuff.
|
![]() |
![]() |
![]() |
#12 | |
Registered User
Join Date: Mar 2013
Location: Anaheim Hills, CA
Posts: 323
|
Re: The pain of returning a hood to Classic Industries
Quote:
__________________
1971 Cheyenne Big Block Longhorn |
|
![]() |
![]() |
![]() |
#13 |
Senior Member
![]() Join Date: Sep 2007
Location: Albuquerque NM
Posts: 7,848
|
Re: The pain of returning a hood to Classic Industries
good mark is now sold thru LKQ if you are wanting to try their after you get your money back.
its too bad to read about these cowl hoods. I was really looking forward to buying one... well not buying one but putting one on my 67
__________________
1967custom |
![]() |
![]() |
![]() |
#14 |
Registered User
Join Date: Mar 2012
Location: Gallipolis, Ohio
Posts: 296
|
Re: The pain of returning a hood to Classic Industries
I just got a call from Classic Industries and they are refunding me the full amount. I am glad it worked out this way but its a shame that it took several weeks of back and forth with them. Also yesterday when i got to my boiling point i informed them that i was going to start this thread and got the call at 8 am their time right when they open.
|
![]() |
![]() |
![]() |
#15 |
Registered User
Join Date: Oct 2014
Location: somewhere . . .
Posts: 961
|
Re: The pain of returning a hood to Classic Industries
review(s) and feedback can like hurt their business, oops ..
from what I understand ( the majority, or all of them ), of these panel(s) come from over sea(s). and their product control varies I take it ( at who is on the clock or not ). probably just had a bad batch of item(s)
__________________
dont want to hear excuses, i want to hear solution(s) |
![]() |
![]() |
![]() |
#16 |
Registered User
Join Date: Mar 2012
Location: Gallipolis, Ohio
Posts: 296
|
Re: The pain of returning a hood to Classic Industries
Thats what i tried to tell them. I know by working in manufacturing plants that every once in a while something can go wrong and get some bad parts. Being made overseas their quality control isnt quite the best.
|
![]() |
![]() |
![]() |
#17 | |
Moderator
![]() Join Date: May 2007
Location: Southern Cal
Posts: 20,005
|
Re: The pain of returning a hood to Classic Industries
Quote:
![]()
__________________
1972 C/10 Cheyenne Super SWB. Restored, loaded, slammed. 1968 C/10 50th Anniversary LWB. Unrestored, stock, daily driver/work truck. RIP ElJay RIP 67ChevyRedneck RIP Grumpy Old Man |
|
![]() |
![]() |
![]() |
#18 |
Senior Member
![]() Join Date: Dec 2013
Location: Gods country East,Tn
Posts: 8,545
|
Re: The pain of returning a hood to Classic Industries
It's very hard to buy replacement sheet metal ,Most all of it is "replacement quality" at best not anywhere near original in my opinion tap on an original fender then a replacement fender they don't even sound the same . Having something shipped half way around the world and then expecting it to bolt up correctly and fit is a hard bill to fill . it's really up to the body man to do whatever is required to make it fit by bending /cutting / re welding or just stomping it into submission ! It's only a piece of metal until it's assembled,primed and painted and driven down the road , Then it's a truck .
![]() |
![]() |
![]() |
![]() |
#19 |
Project Junkie! Fishing Poor!!
![]() Join Date: Dec 1999
Location: Olympia,Wa. 98512
Posts: 10,770
|
Re: The pain of returning a hood to Classic Industries
The goodmark hood and the classic industries hood are manufactured by the same company. It is more about the inconsistencies in their manufacturing process and lack of quality control. WES
__________________
On-line catolog Classic Heartbeat Pickup Parts WEHEPP@comcast.net Call us Toll Free (888) 338-2502 Like Us on Facebook No appointment necessary. 72 BB Chevy Custom Deluxe / Custom Camper 67 I-6 (Soon to be 5.7 LS1) Panel 68 BB Chevy Short Bed 72 6.0 LQ9 Short Bed Chevy 4X4 Olympia's fastest growing truck parts supplier. Olympia's home for Wayward Chevys |
![]() |
![]() |
![]() |
#20 |
Registered User
Join Date: Mar 2013
Location: Anaheim Hills, CA
Posts: 323
|
Re: The pain of returning a hood to Classic Industries
Agreed. The only other option is to locate sources of original sheet metal before you need them. I live in the suburbs with my tiny piece of land and I am thinking of picking up spares as I find them and just making room in the garage.
__________________
1971 Cheyenne Big Block Longhorn |
![]() |
![]() |
![]() |
#21 |
Senior Member
![]() Join Date: Dec 2013
Location: Gods country East,Tn
Posts: 8,545
|
Re: The pain of returning a hood to Classic Industries
The first cowl hoods on these trucks were made by bodymen who knew what they were doing and cannibalized cowls from other old chevys and made them fit ! if yours doesn't fit find a better bodyman it's only metal.
![]() |
![]() |
![]() |
![]() |
#22 |
Registered User
Join Date: Sep 2004
Location: Rancho Santa Margarita - SoCal
Posts: 1,432
|
Re: The pain of returning a hood to Classic Industries
^ LOVE IT!!! ^ I tell everyone that same thing.. It's true.
|
![]() |
![]() |
![]() |
#23 |
Registered User
![]() Join Date: Feb 2004
Location: brownfield texas (west texas)
Posts: 1,936
|
Re: The pain of returning a hood to Classic Industries
I got mine from mothertruckers about 8 years ago it has a sucky fit as well. I finally jocked the cab core support and fenders enough to get the gaps ok but even after pie cutting both sides the whole length of the hood and flattening it out it still sticks up above the fenders in the middle by 1/8" I believe the curve stamped into the front is off too.
__________________
The Ghost 67 short wide full custom. 550 hp LSX, 4l80E, narrowed 9". Body dropped w/air ride! ........................ ___ .........________//__{\_____ ,,,,,,,/__(⊙)___//___/__(O)_/ @disciple2.rc 💪instagram💪 LED TAILS |
![]() |
![]() |
![]() |
#24 |
Registered User
Join Date: Nov 2014
Location: charlotte NC
Posts: 63
|
Re: The pain of returning a hood to Classic Industries
I have been working in manufacturing industrial products for 18 years and all I can say to this is post is hahahaha.....In my job I deal a lot with manufacturers and every single one without exception has tons better quality from Chinese manufacturing than American Unions. it is valid that you will pay double the price for American made but the flip side is you will receive a lot worse quality. Just to clarify I mean manufactured goods and not small business or hand craft. Not trying to start a war but this perception is way out of date.
|
![]() |
![]() |
![]() |
#25 |
Registered User
Join Date: May 2013
Location: Centerville,Ma.
Posts: 1,223
|
Re: The pain of returning a hood to Classic Industries
I run a one man body shop, I get all my aftermarket parts from LKQ / Keystone. Same thing. They deliver to the door and if something needs to be returned they pick it up next day. No questions no problems no shipping. I would talk with a local body shop about having them order sheet metal for you, they get 30 per cent off so they make a buck and you save shipping.
|
![]() |
![]() |
![]() |
Bookmarks |
Thread Tools | |
Display Modes | |
|
|