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05-16-2007, 11:20 AM | #1 |
Senior Member
Join Date: Jun 2003
Location: Westminster, CO
Posts: 3,071
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Rock Auto order report
I ordered all my control arms and ball joints from Rock Auto. About a week later I had all my parts. All were in MOOG boxes and appeared to be fine. However, when I opened the Top Ball Joint boxes, there were diiferent ball joints in each MOOG box. As it turns out, one was the "Correct" MOOG ball joint and the other was a SPICER, which someone put inside the MOOG box. I called ROCK AUTO and they immedaitely emailed me a FED EX shipping label and appologised for the inconvience. The wrong part is on the way to them now and they will send me the correct MOOG ball joint.
So other than it sucks to get the wrong parts, they handled the problem as best as they could. Alex
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Alex 1971 Lil' Red 350 SBC 700R4 Last edited by ChevyDude; 05-16-2007 at 11:21 AM. |
05-16-2007, 11:35 AM | #2 |
Son of a gun
Join Date: Jan 2007
Location: Hot Springs, Arkansas
Posts: 1,636
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Re: Rock Auto order report
I think somebody probably did a switch-a-roo there and sent it back. It may not be Rock auto's fault. I am glad they are making it right.
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