How to ruin your day~~~ - The 1947 - Present Chevrolet & GMC Truck Message Board Network

Huck · 10-09-2003, 09:13 AM

Spent hours and hours prepping my bedsides for final and paint. PUlled out a can of EVERCOAT GLAZING FIller (bought from Eastwood a while back)and mixed as directed with the hardener then applied to the areas needing it. Took a couple of hours as I didn't want to mix too much and have hardening stuff to spred. Well the stuff didn't set up at all. Called the manufacturers number on the can and got there answer---apparently there is a one year shelf life and the can is supposed to have a date code on the bottom. NOWHERE DID THE CAN SAY ANYTHING ABOUT SHELF LIFE--NOWHERE WAS THERE A DATE CODE ON THE CAN. When I asked why they didn't have their product maked appropriately they just blew me off with telling me to get acitone and a scraper to get the gooey crap off. It took me the better part 6 hours to get the stuff off.
Now the product may be good stuff but the manufacturers support is the worst. Just be aware of things like that that can bite you in the butt when you least expect it!!!! ARG!!!!!!!!!

griesel72 · 10-09-2003, 11:13 AM

I've heard that from a buddy of mine that is a body man. He said that it is good stuff, just doesn't have a very long life.

BTW I did that once on a hood. it had major hail damage. I used a product called Zchrome which is a extremely high build primer (sort of a sprayable body filler)

Well, i must have mixed it wrong, as i gave it a week, and the stuff never did dry. I just trashed the whole hood and found another.

Live and learn, i guess

DAvid

**old Rusty C10** · 10-09-2003, 11:18 AM

send a nasty letter to the compay customer relations department outlining what ya said here andalso threaten to send copies of the letter to the consumer protection agency, attorney general etc see what happens ya may get a cupon for free filler etc other than that not much else ya can do just make sure ya get all the filler and junk off the body before ya try again

cdowns · 10-09-2003, 12:11 PM

i'd go to eastwood they usually have a VERY GOOD CUSTOMER RELATIONS DEPT, YOU MAY NOT GET YOUR MONEY BUT THEY MIGHT ISSUE A CREDIT OR REPLACE IT

Huck · 10-09-2003, 05:38 PM

Sent a note to Eastwood and their guy in customer relations had a canned reply---"I'm out and unavailable today, thursday Oct 16. Please see XXXXXXX for any urgent issues" so much for a "customer support department at Eastwood"!

10-09-2003, 09:13 AM	#1
Huck Senior Member Join Date: Jun 2001 Location: Shelbyville, KY Posts: 3,261	How to ruin your day~~~ Spent hours and hours prepping my bedsides for final and paint. PUlled out a can of EVERCOAT GLAZING FIller (bought from Eastwood a while back)and mixed as directed with the hardener then applied to the areas needing it. Took a couple of hours as I didn't want to mix too much and have hardening stuff to spred. Well the stuff didn't set up at all. Called the manufacturers number on the can and got there answer---apparently there is a one year shelf life and the can is supposed to have a date code on the bottom. NOWHERE DID THE CAN SAY ANYTHING ABOUT SHELF LIFE--NOWHERE WAS THERE A DATE CODE ON THE CAN. When I asked why they didn't have their product maked appropriately they just blew me off with telling me to get acitone and a scraper to get the gooey crap off. It took me the better part 6 hours to get the stuff off. Now the product may be good stuff but the manufacturers support is the worst. Just be aware of things like that that can bite you in the butt when you least expect it!!!! ARG!!!!!!!!!

10-09-2003, 11:13 AM	#2
griesel72 Senior Member Join Date: Apr 2003 Location: Howard, Kansas USA Posts: 1,997	I've heard that from a buddy of mine that is a body man. He said that it is good stuff, just doesn't have a very long life. BTW I did that once on a hood. it had major hail damage. I used a product called Zchrome which is a extremely high build primer (sort of a sprayable body filler) Well, i must have mixed it wrong, as i gave it a week, and the stuff never did dry. I just trashed the whole hood and found another. Live and learn, i guess DAvid __________________ 1969 K10 Custom 10 1997 Z71 2006 Volkswagen Jetta TDI 2006 King Ranch 1980 Wife

10-09-2003, 11:18 AM	#3
old Rusty C10 Robert Olson Transport Join Date: Oct 2002 Location: recent transplant to NC USA Posts: 20,313	send a nasty letter to the compay customer relations department outlining what ya said here andalso threaten to send copies of the letter to the consumer protection agency, attorney general etc see what happens ya may get a cupon for free filler etc other than that not much else ya can do just make sure ya get all the filler and junk off the body before ya try again __________________ Bob 1951 International running on a squarebody chassis "If a man's worth is judged by the people he associates himself with, then i am the richest man in the world knowing some of the fine people of this board" http://67-72chevytrucks.com/vboard/a...t.php?f=25&a=9 (you can review the site rules here!) PM Me for your vehicle/parts hauling needs in the North East US or see my Facebook page Robert Olson Transport Live each day to the fullest.. you never know when fate is going to pull the rug out from under you... I hate cancer!!

10-09-2003, 12:11 PM	#4
cdowns Senior Member Join Date: Jan 2003 Location: daytonabeach Posts: 22,956	i'd go to eastwood they usually have a VERY GOOD CUSTOMER RELATIONS DEPT, YOU MAY NOT GET YOUR MONEY BUT THEY MIGHT ISSUE A CREDIT OR REPLACE IT __________________ 71c-10 350/2004r/4:11 lowered3/4 longbed/dead by hurricane MEANING OF DEATH::::: SOMEBODY ELSE GETS YOUR STUFF DONT BELIEVE EVERYTHING YOU THINK TAKE MY ADVISE;I DON'T USE IT ANYWAY

10-09-2003, 05:38 PM	#5
Huck Senior Member Join Date: Jun 2001 Location: Shelbyville, KY Posts: 3,261	Sent a note to Eastwood and their guy in customer relations had a canned reply---"I'm out and unavailable today, thursday Oct 16. Please see XXXXXXX for any urgent issues" so much for a "customer support department at Eastwood"!



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